Distribution/Warehouse Assistant

POSITION: Distribution/Warehouse Assistant

LOCATION: Providence, Rhode Island

Reports to: Manager, Distribution Warehouse

Department: Distribution

ABOUT THE AMERICAN MATHEMATICAL SOCIETY

The American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.

WHY WORK AT THE AMS

At the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.

• Excellent work-life balance with potential for hybrid work
• Generous benefit offerings including:
  • 9.5% employer contribution to 403(a) Retirement Plan
  • 100% employer-paid Life, AD&D, Short- and Long-Term Disability Insurance
  • Medical and dental coverage with employer cost share
  • Voluntary vision, Life/AD&D, and Long-term Care Insurance available through payroll deduction
• 12 paid holidays
• Generous paid time off
• Technology equipment reimbursement for applicable roles
• Tuition reimbursement

SUMMARY: The Distribution/Warehouse Assistant role is assigned duties to assist the Distribution Department to meet production deadlines. This position operates assigned mail processing machines, fulfill customer orders, and distributes AMS products through various shipping partners around the world.

ESSENTIAL FUNCTIONS:

• Fulfill book orders for clients such as Amazon, European partners, AMS Membership by pulling books from shelves or warehouse, packaging, and mailing orders.
• Shrink-wrap and box books for the fulfillment of future orders.
• Packing and shipping orders for domestic and international organizational meetings.
• Work with our shipping software partners to help diagnose and solve mailing problems as they arise.
• Works closely with domestic and international shippers such as UPS, FedEx, DHL and Asendia.
• Load and unload trucks of palletized products and mail cages.
• Transport and deliver products and mail between the Pawtucket and Providence facilities. Distributes mail within the Providence facility.
• Communicates and works closely with the Customer Service Department to assist in various distribution issues that arise with a customer’s order such as lost packages, wrong addresses, etc.
• Coordinates activities associated with the preparation and processing of AMS mailings.
• Retrieves and loads stock to and from the warehouse.
• Interacts with scheduling & management to facilitate the daily schedule.
• Performs other or similar related duties as requested or assigned.
• Able to work on a Saturday from time to time.

INTERNAL AND EXTERNAL RELATIONSHIPS:

• Works with all AMS departments.
• Works with various box and supply vendors.
• Works with various shipping vendors; Asendia, UPS, Federal Express, USPS and software vendors such as Pitney Bowes.

SUPERVISORY RESPONSIBILITIES: No

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or GED Certificate.
• Must possess a valid Driver’s license.
• Requires high level attention to detail. Ability to understand written customer quality requirements.
• Working knowledge of warehouse and mailing operations.
• The ability to use a computer.
• The ability to drive a fork truck/or learn and operate move-handling equipment such as a pallet jack and lift.
• The ability to work independently, strong attention to detail, proven record keeping skills.

ATTRIBUTES AND COMPETENCIES: The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position.

• Demonstrates understanding of organization’s mission, structure, culture, and constituencies.
• Demonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of department.
• Responds positively to changes in the organization and the workplace.
• Demonstrate flexibility in responding to work demands.
• Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect.
• Plans and organizes work effectively.
• Accepts accountability for job performance and results.
• Works effectively with others in a variety of settings
• Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation.
• Maintains professional composure in challenging situations.
• Exercises discretion in identifying, handling, and safeguarding confidential information.
• Addresses issues constructively, building cooperative relationships within and across departments.
• Receptive to feedback and willing to try different approaches in order to achieve the best results.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performing primarily sedentary work with limited physical exertion and lifting up to 50 lbs.
• Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing sitting, or repetitive motion.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices.
• Capable of reliable attendance in the office during scheduled work hours.
• Requires bending, squatting climbing and reaching.

WORK ENVIRONMENT/CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Typical office environment, climate-controlled, minimal noise.
• Extended work hours may be required to meet project deadlines or resolve unexpected problems.
• This position is required to be in-office.

EOE Statement

The American Mathematical Society is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws .

Other duties disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. It is not intended as an employment contract.