Security Service Technician

Insight Global

Required Skills & Experience- 2-year degree or equivalent hands-on field experience with a minimum of 4 years of experience

Experience servicing and troubleshooting card access, CCTV, and burglar alarm systems -Strong knowledge of test equipment (multi-meter, digital analyzer, commissioning tools)
Ability to read and interpret blueprints, schematics, and technical manuals
Valid driver's license with acceptable driving record
Willingness to work flexible hours, including on-call support
Must maintain any required state/local fire or security licenses (For Ohio)
Knowledge of applicable NFPA standards
Reliable personal transportationNice to Have Skills & Experience- Fire alarm system experience
Prior experience with electronic fire alarm systems
Previous customer-facing field service experience
Experience working in commercial or industrial environmentsJob DescriptionInsight Global is seeking a Fire/Security Technician (Licensed) for a leading building systems and security solutions provider. This technician will support commercial customer sites by servicing, troubleshooting, and installing advanced security and fire alarm systems, including card access, CCTV, and burglar alarms. The ideal candidate is hands-on, customer-focused, and comfortable working in dynamic field environments while maintaining high safety and service standards. The role will need a candidate who is able to hit the ground running. Joining a split between senior technicians and green technicians!

Day to Day:

Diagnose, service, and repair card access, CCTV, burglar alarm, and fire alarm systems
Perform on-site troubleshooting using prescribed procedures and technical documentation
Install and program security systems at customer locations
Read and interpret blueprints, submittals, and system schematics
Communicate clearly with customers and internal teams to ensure satisfaction
Complete service acknowledgements and documentation via mobile devices
Obtain customer sign-off upon completion of service calls
Maintain truck inventory and tools for timely service response
Participate in on-call rotation for emergency service needs
Follow all safety guidelines and company procedures

Insight Global

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Vacancy posted 3 days ago

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