General Manager
$50k - $65kDunkin'
Store Manager
Responsible for operations of a single store with particular emphasis on team culture, operational excellence, guest satisfaction, and store profitability. Operates in accordance with prescribed policies and practices. Ensures compliance with brand and local standards for customer relations, food costs, safety, sanitation, product preparation, and merchandising. Participate in image-building activities within local community.
Pay Range & Benefits
Base Salary $50,000 - $65,000+ (based on experience) Quarterly & Annually bonuses (based on performance including P&Ls/Sales Goals) 100% Individual Health Insurance 401k matching 4% Paid all-inclusive annual leadership retreat No fixed schedule
Job Specifications
- 1 - 3+ years in a food service/retail environment
- 2 or 4 year degree or equivalent work experience
- Demonstrated experience managing food and labor costs
- Experience creating positive, respectful, customer-focused team culture
- Strong interpersonal and leadership skills
- Judgment, tact, and diplomacy to effectively resolve conflicts
- Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis.
Training & Certification
- Basic Management
- Store Management
- Human Resource Training
- ServSafe (cost covered by company)
Job Type: Full-time
Qualifications
- Able to clearly express oneself verbally and in writing (English)
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age (where applicable)
- High school diploma (or equivalent)
Required Competencies
- Guest Focus anticipate and understand guests needs and exceed their expectations.
- Passion for Results set compelling targets and deliver on commitments.
- Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.
- Building Effective Teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.
- Conflict Management use interpersonal skills to confront tough issues and resolve disagreements constructively.
- Developing Direct Reports and Others provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
Must have open availability to work all days/times.
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