Retail Sales Associate

Membership Sales Associate The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer – responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Compensation: $14.00 - $15.00 per hour