Senior Controls Technician - HVAC

Senior Control System Technician

Based out of Buford, GA and reporting to the Controls Department Manager, the Senior Control System Technician is responsible for completing tasks as assigned by his/her supervisor and the project manager responsible for associated projects. These tasks include programming, start-up, troubleshooting, commissioning and servicing of Building Automation Systems (BAS) controlling and monitoring commercial building HVAC equipment. This person should also maintain open communications, deliver top quality workmanship, develop customer relationships, and complete tasks/projects timely. The Control System Technician will receive support from the General Manager, Controls Department Manager, Project Manager and other office personnel.

Duties & Responsibilities:

• Database development and backups.
• Downloading programs to controllers.
• Equipment start-up and check out, including tuning control loops and calibrating field devices.
• Follow all standard installation procedures.
• Commission building controls system to meet project design.
• Ensure start-up/commissioning forms are completed for all projects.
• Complete project punch lists timely.
• Coordinate and document customer training.
• Mark up project drawings to document progress and changes.
• Meet project deadlines.
• Assist sales with estimates as needed.
• Complete service calls as assigned.

Required Education:

• High School diploma and two-year technical training certificate.

Required Competencies:

• Advanced System Troubleshooting and Repair: Ability to troubleshoot and repair complex Building Automation Issues or components.
• Project Management: Oversee the installation, and commissioning of building automation systems. Work with Controls Engineer to ensure programming matches scope and site conditions.
• Programming & Commissioning: Update floorplan, equipment, and navigation graphics at customer sites. Integrate Devices into BAS based on equipment/device templates. Perform functional testing and point-to-point verification of control systems.
• Technical Leadership: Serve as the primary technical resource for other technicians, resolving escalated issues and providing expertise.
• BAS System Commissioning: Oversee the commissioning of newly installed systems, ensuring all systems meet performance specifications.
• Energy Efficiency Analysis: Advise on energy-saving solutions and system optimization for maximum energy efficiency.
• Team Leadership and Training: Assist controls manager in developing training and providing feedback to help drive training focus. Provide on-the-job training to other technicians.
• Compliance and Safety Oversight: Ensure all work complies with company safety standards.
• Budgeting and Cost Estimation: Estimate costs for materials, labor, and project scope for small to mid-size ($0-$150,000) Building Automation projects.
• Client Consultation: Provide clients with professional advice on system upgrades, maintenance schedules, and efficiency improvements.
• Process Improvement: Analyze and recommend process improvements for the controls department to increase efficiency and customer satisfaction.
• Quality Assurance: Ensure all work meets company and industry standards for quality and safety.

Expectations:

• Build and manage relationships with customers and contractors.
• Follow all company and customer safety guidelines. Safety is a high priority for employees and customers.
• Practice and maintain company core values: trust, honesty, integrity, and commitment.
• Maintain company's high level of quality installation and customer satisfaction.
• Look for, and suggest process improvements, both for efficiency and customer satisfaction.
• Deal with customer conflicts in a calm professional manner.
• Communicate openly with fellow employees.
• Ask for assistance when appropriate.
• Maintain professional appearance.
• Continue training and professional development.
• Respect company and customer property.

Physical Demands Must be physically able to operate a variety of machinery and equipment including electronic and diagnostic tools, recovery equipment, and various other plumbing equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: stooping, kneeling, crouching, climbing, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. Physical demand requirements are at levels of those of medium work.

Work Environment This job operates primarily alone and travels to different work sites each day. May work in tight spaces, typically indoors, but may work outside in poor weather conditions. Vehicles are used as the base of operations.

Reasonable Accommodation Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so will present an undue hardship on the Company's business operations.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand, or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.