Collector - Outbound

Collector - Outbound Ankeny, IA, United States | req29832 Responsibilities In this role, you will answer inbound phone calls from internal and external customers Process payments are part of your role Further, you will make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way Refer customer disputes to field personnel for final resolution Also, you will make payment arrangements on delinquent accounts And you will perform outbound collections calls in support of credit release procedures Escalate customer disputes and collections situations as necessary Assist team in meeting inbound service level standards Qualifications A HS diploma / GED is required More than two (2+) years Credit & Collections experience is required for this role You are able to handle inbound calls in a fast-paced environment Computer experience in Word and Excel You have strong customer service skills Effective verbal communication skills suit your profile Working successfully in a team environment Benefits Pay Range: $18.57 - $27.24 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression or any other reason prohibited by applicable law. #J-18808-Ljbffr