Strategic Account Manager

Job Description

POSITION INFORMATION

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The Strategic Account Manager will work to penetrate new Tier 1 and Tier 2 Transportation & Logistics and Manufacturing customers to both introduce the Datalogic brand and establish executive level and decision maker relationships to ultimately sell all Datalogic Data Capture products and solutions throughout the organization.

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ROLE MISSION

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The Datalogic Strategic Account Manager (SAM), maintains and expands relationships with strategically important customers.

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KEY RESPONSIBILITIES

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• Achieves assigned sales quota in designated strategic accounts

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• Establishes productive, professional relationships with key executive personnel in assigned customer accounts.

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• Develops annual business plans with assigned partners and conduct quarterly business reviews to ensure execution to plan.

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• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.

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• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.

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• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.

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• Maintains high customer satisfaction ratings that meet company standards.

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• Execution of strategic or tactical objectives that are assigned as part of the global or regional business objectives.

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QUALIFICATIONS/REQUIREMENTS

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Education (School/Specialization) Bachelor’s degree in business/marketing or similar from an accredited University. Advanced degree (MBA) preferred but not required based on level of industry experience

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Primary Language Fluent English; written and verbal communication

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Experience • At least 5 years sales experience to end users in the Transportation & Logistics Tier 1/Tier 2 accounts that include FTL, LTL and 3PL’s providers.

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• Strong understanding of fleet operations, warehousing and logistics workflows.

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• Helping customers address operational efficiencies and mobility workflow challenges while managing new regulations and industry compliance standards

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Skills • Ideal candidate would have experience in some or all of the following areas of delivering solutions involving: IoT, RFID, barcode, enterprise mobile computing, wireless networking technologies, device management.

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• Experience selling complex software/hardware solutions to senior-level stakeholders and decision makers

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• Strategic thought leader and trusted business partner to the Customer.

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• Self-directed, disciplined, and capable of operating in ambiguous environments

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• Willingness to travel to customer sites throughout the US

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• Entrepreneurial, highly self-motivated, and driven to achieve a comprehensive set of performance metrics and quantitative measures.

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• Strategic thought leader and trusted business partner to the Customer.

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Travel • This position is home based and require travel approximately 60% of the time

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OTHER INFORMATION & SPECIFIC SKILLS

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RESULTS ORIENTATION: Demonstrated ability to establish priorities, meet objectives, and deliver measurable results.

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CUSTOMER FOCUS: Demonstrated ability to understand customer needs and provide effective solutions to internal and external customers.

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COLLABORATION & COMMUNICATION: Strong communication and interpersonal skills, with the ability to listen actively, seek input, communicate clearly, build trust, and work effectively with individuals and teams across the organization.

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LEADERSHIP & ACCOUNTABILITY: Ability to take ownership of responsibilities, make sound decisions, influence others, and work effectively with an appropriate level of independence.

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ADAPTABILITY: Ability to work effectively in a changing environment, manage competing priorities, and adjust to new business needs.

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SENSE OF URGENCY: Proactive approach to identifying issues and opportunities, prioritizing appropriately, and taking timely action.

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COMPANY BACKGROUND

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Datalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID, vision and laser marking systems.

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Datalogic can boast over 50 years of history, during which it has achieved unique results: approximately 1.200 patents in multiple jurisdictions; 10 research centers and development (in Italy, USA, China and Vietnam); thousands of prestigious partners and customers deployed over five continents. The company has grown constantly over the years, thanks to the dedication with which customer needs have always been at the heart of the quality of its products and to the considerable investments in Research & Development, supported by a management capable of looking to the future.

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Today, Datalogic Group has approximately 2.800 employees worldwide, distributed in 27 countries, with 9 manufacturing and repair facilities in the USA, Hungary, Slovakia, Italy, China, Vietnam and Australia. The Group is headquartered in Bologna, Italy.

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EQUAL OPPORTUNITY EMPLOYER:

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Datalogic USA, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.