Service Advisor

McGonigal Buick GMC

Service Advisor – Academy CDJR (Tipton, IN)

Chariot Automotive Group is looking for a motivated and customer-focused Service Advisor to join our team at Academy CDJR in Tipton, Indiana. If you have experience with Stellantis brands (Chrysler, Dodge, Jeep, Ram) and thrive in a fast-paced dealership environment, this is a great opportunity to grow your career.

What You'll Do:

Greet customers promptly and provide a professional, positive service experience
Listen to customer concerns and accurately document repair orders
Recommend maintenance and repairs based on vehicle needs
Communicate clearly with technicians and customers throughout the repair process
Provide accurate estimates, timelines, and follow-up
Ensure all work is completed to customer satisfaction
Help drive customer retention and high CSI scores

What We're Looking For:

Automotive service advisor experience preferred (CDJR experience a strong plus)
Strong communication and customer service skills
Ability to upsell maintenance and services in a professional, ethical manner
Organized and able to multitask in a fast-paced environment
Basic computer skills and familiarity with dealership systems (CDK experience a plus)
Team player with a positive attitude and strong work ethic

What We Offer:

Competitive compensation (base + commission/bonus opportunities)
Health, dental, and vision insurance
Paid time off
401(k) with company match
Ongoing training and career advancement opportunities
Supportive, team-oriented work environment

At Chariot Automotive Group, we're committed to creating a great experience for both our customers and our employees. Join a team that values professionalism, growth, and doing things the right way.

Apply today and start your career with Academy CDJR!

Apply

Vacancy posted 13 hours ago

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