Medical Support Assistant

VA Careers - Medical Support Assistant

Incumbent must be able to interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels as follow:

• Schedule appointments accurately and timely. All appointments will be made with the patient's input.
• This may require a high level of coordination to avoid patients having to make multiple trips to the medical center or clinic whenever possible.
• Notifies his/her supervisor if an individual patient cannot be scheduled within mandated clinic timeframes.
• Timely review of active/pending consults for accuracy and disposition.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).

Work Schedule: Monday thru Friday; 08:00 am - 4:00pm.

Telework: Ad hoc.

Virtual: This is not a virtual position.

Functional Statement #: 09275F, 09276F, 00926F.

Permanent Change of Station (PCS): Not Authorized.

PCS Appraised Value Offer (AVO): Not Authorized.

US Department of Veterans Affairs