Automotive Service Advisor

Service Advisor Allen Honda | College Station, Texas Exceptional service begins with exceptional people. Allen Honda is seeking a high-caliber Service Advisor who understands that this role is about far more than writing repair orders. It is about building trust, leading the customer experience, and representing the dealership with professionalism from the first conversation to the final handshake. We are looking for someone who is polished, organized, customer-focused, and motivated to perform at a high level in a fast-paced environment. As a family-owned and operated dealership serving the Bryan-College Station community since 1954, Allen Honda has built its reputation on long-term relationships, strong values, and a genuine commitment to customer care. We offer the stability of an established business, the energy of a growing service department, and a team culture where character, accountability, and the willingness to learn all matter. Why Allen Honda At Allen Honda, customer service is not a slogan. It is a standard. We believe the right people create the right culture, and we are intentional about building a team that takes pride in its work and in the way it serves others. This is an opportunity for someone who wants to grow within a respected organization, contribute to a strong service team, and build a career in an environment that is professional, rewarding, and unlike any other dealership. Key Responsibilities Serve as the primary point of contact for customers in the service drive Deliver a confident, professional, and welcoming experience throughout the service process Accurately document customer concerns and prepare detailed repair orders Communicate recommended services, repair needs, warranty information, and timelines with clarity and credibility Coordinate closely with technicians and service personnel to maintain efficiency and workflow Keep customers informed with timely updates and thoughtful follow-through Help uphold high standards for customer satisfaction, retention, and overall service performance What We're Looking For A polished, professional presence and strong interpersonal skills Outstanding communication skills with the ability to build confidence and trust Strong organizational ability and attention to detail A customer-first mindset and a sense of urgency The ability to manage multiple priorities without sacrificing service quality A team-oriented attitude, strong character, and a desire to grow Valid driver's license and clean driving record Benefits Competitive pay Medical, dental, and vision coverage 401(k) Paid vacation Short- and long-term disability Ongoing training and development Advancement opportunities Follow us on Facebook and Instagram: @AllenHonda We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr