Expert Program Manager, Electric T&D Propel

Requisition ID # 175226 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: Oakland; Dublin; Pleasanton

Department Overview

Electric Transmission & Distribution(T&D) ensures the delivery of safe and reliable electric service to our customers. Electric T&D is responsible for every aspect of PG&E’s electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration, and emergency response. 

Electric T&D Propel drives the strategy, planning, and execution of strategic initiatives that enable the Propel program. The team serves as the primary coordinator across Electric T&D, IT, Asset Management, Engineering, and implementation partners to deliver business capabilities, ensure organizational readiness, and achieve business outcomes. 

About Propel 

Propel is the business and technology modernization program that will lead our migration to the latest version of SAP, called S/4HANA. Through this transition we will standardize end-to-end processes, clean our technology core, and enable modernization and breakthrough. 

Position Summary

The Expert Program Manager is responsible for leading the planning, coordination, and execution of strategic business and change management initiatives supporting the Propel program. This role serves as a coordinator across Electric T&D, IT, Asset Management, Engineering, and external implementation partners to ensure successful delivery of business capabilities, organizational readiness, and operational outcomes. 

The Expert Program Manager drives alignment across multiple workstreams, manages dependencies and risks, and ensures SAP Propel initiatives achieve intended business value. The position will lead business readiness, ensuring people, processes, technology, and culture are prepared to successfully adopt and sustain the Propel initiative. The Expert Program Manager is also responsible for establishing and managing program performance metrics, key performance indicators (KPIs), and outcome measures to track progress, adoption, business value realization, and operational effectiveness. The role coordinates cross-functional reporting activities and provides executive-level visibility through dashboards, scorecards, and performance reporting. 

This position is hybrid, working from your remote office and your assigned location 2-3 days a week.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

Bay Area Minimum: $129,000

Bay Area Mid:$168,000
Bay Maximum: $207,000

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

Job Responsibilities

Business & Site Readiness 

• Update business processes and workflows 

• Proactively address organization and operating model changes to adapt to new capabilities 

• Measure success/opportunities and maintain feedback mechanisms to track adoption and performance 

• Deliver training and awareness tailored to job functions 

• Lead site readiness for trainings and activities (e.g. physical infrastructure in place, availability of personnel and resources) 

Program Leadership & Execution 

• Lead complex, cross-functional initiatives supporting Electric T&D business objectives. 

• Develop and manage integrated program plans encompassing scope, schedule, dependencies, milestones, risks, and deliverables. 

• Ensure alignment between program deliverables and Electric T&D business priorities. 

Organizational Readiness & Change Management 

• Partner with business leaders to define future-state operating models, business processes, and organizational impacts. 

• Support the implementation of enterprise-standard processes enabled through SAP Propel. 

• Lead change readiness, stakeholder engagement, communication, and adoption activities. 

• Facilitate decision-making and issue resolution across multiple stakeholder groups. 

• Support process leads in documenting as-is and to-be processes 

Stakeholder & Governance Management 

• Build strong relationships with directors, senior managers, and operational leaders throughout Electric Operations and IT. 

• Prepare and deliver executive-level communications, status updates, and program performance reporting. 

• Support program governance forums, steering committees, and leadership reviews. 

• Facilitate cross-functional alignment and ensure transparency of program decisions, risks, and progress. 

• Influence outcomes across organizations without direct authority. 

Reporting & Performance Management 

• Define and monitor key program performance indicators. 

• Leverage data, reporting, and analytics to inform decisions and measure outcomes. 

• Executive dashboards and performance reporting. 

• Monitor adoption, readiness, and operational performance metrics to support informed decision-making and continuous improvement. 

• Present program status, key insights, and recommendations to executive leadership, steering committees, and governance forums. 

Qualifications

Minimum:

• Bachelors Degree or equivalent experience
• Job-related experience, 8 years

Desired:

• Masters Degree in job-related discipline or equivalent experience
• PMI-Project Management Institute PMP-Project Management Professional certification
• Experience with SAP, SAP S/4HANA, Work and Asset Management, Enterprise Asset Management, or utility business processes.
• Knowledge of Electric Transmission and Distribution operations, maintenance, construction, planning, and asset management.
• Experience leading ERP implementations or enterprise transformation programs.