Medical Assistant/Phlebotomy

Job Description

Job Description

Job Title: Medical Assistant                                     

Reports to: Office Manager

PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country.  Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas.  Our goal is to guide our patients to healthy and enjoyable lives.

Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization.   

Job Summary:

Medical Assistants perform administrative and clerical duties while working with providers, to help provide the optimum level of care for our patients.  Medical Assistants are instrumental in helping patients feel at ease in the office and often explain the providers’ instructions.

Duties/Responsibilities:

• Escorting patients to exam rooms and notifying provider when the patient is ready.
• Ensure all lab and diagnostic test results are in the chart prior to appointment.
• Ensure all exam rooms are appropriately stocked and clean. 
• Initial conduct with patient includes reason for visit/symptoms, obtain vital signs, weight, height, blood pressure, temperature, etc.
• Verify all current medications, contact information, and medical allergies.
• Preparing patients for examinations.
• Assisting the provider during examinations.
• Collecting and preparing laboratory specimens.
• Instructing patients about medications and special diets.
• Preparing and administering medications including intramuscular, intradermal, and subcutaneous injections – including vaccinations/immunizations – as directed by the physician or other licensed provider (nurse practitioner, physician assistant).
• Administer EKG, nebulizer treatments, assisting provider with other procedures/tasks.
• Transmitting prescription refills as directed. 
• Phlebotomy
• Inventory and order medical, lab, and/or office supplies.
• Follow-up on diagnostics, medications, blood results, etc.
• Wound care.
• Using computer applications.
• Updating and filing patient medical records

Required Skills/Abilities: 

• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks. 
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software, EMR software applications, applicable medical codes
• Follow directions given verbally, written, or listed for periodic adherence.
• Knowledge of HEDIS.

Education and Experience:

High school diploma or equivalent.

At least three years of clinical experience. 

Medical Assistant certification or higher (EMT, RN, LPN) CPR/First Aid certification required.

Physical Requirements: 

Prolonged periods of standing

Frequently required to walk, sit, use hands and finger, stoop, kneel, crouch.

Required to talk and hear clearly.

English is required, secondary language is a plus.

Must be able to lift up to 50 pounds. 

Vision requirements include close and distance vision, color, peripheral, depth perception, and ability to adjust your focus.   

Available Benefits

Medical, dental, vision, GAP, short-term disability, life insurance, spouse and/or child life insurance, hospital indemnity, accident, etc.

Paid holiday and PTO for all full-time employees.