Avista Credit Union Member Service Representative/ Loan Officer (Part Time)

Closes: June 10, 2026

About Us:

Avista Corp. Credit Union was established in 1934 to provide competitive rates of interest for savings accounts and low rates on loan products. We are a not-for-profit entity overseen by a 12-member Board of Directors made up of Avista employees and retirees.

The Avista Corp. Credit Union exists to create a financially empowered Avista Family. We are dedicated to enhancing our members’ and community’s lives by building trusted relationships, with strong Avista values.

Job Description

The Member Service Representative/ Loan Officer position is responsible for providing quality and timely member services as well as promoting a high level of member satisfaction through assistance, education, and follow through, maintaining a high level of professionalism and confidentiality at all times. Ensures the protection of the Credit Union’s (CU) interests in matters of adequate documentation and adherence to Credit Union policy and various laws and regulations. Responsible for exercises sound credit decisions within specified limits and referring loan applications outside those limits to underwriting or committee for approval. Backs-up other CU positions.

• Business Development – Prepares oral presentations of credit union loans and deposit products to employee groups, both members and nonmembers, for the purpose of creating a higher awareness of the Credit Union’s benefits.
• Loan Origination – MSR/LO Executes consumer and personal loan processes independently. LO Originates secondary mortgage loan applications to produce accurate good faith estimates as a part of a team under general direction and guidance.
• Credit Analysis - The LO is responsible for determining application and disclosure schedule and documentation, AVM/Appraisal review, Title, Flood, and resolution of irregularities.

The Credit Union Member Service Representative/Loan Officer position is scheduled to work 30 hours per week. Typical operating hours for the Credit Union are Monday through Friday, 7:30 a.m. to 4:30 p.m.

Requirements


Member Service Representative (MSR):

• Minimum of 2 years of professionally related experience or 1 year directly related experience in a Credit Union or financial institution is preferred.
• Associate's Degree is preferred
• Effective written and verbal communication skills required.
• Past experience should demonstrate the ability to excel in a dynamic, collaborative, team environment.
• The individual must be "bondable" as a financial institution employee.
• Must have the ability to obtain a National Mortgage License Service is preferred.
• Experience in opening new accounts, debit card processing or ACH processing is preferred.
• Experience in originating, processing, or funding consumer loans preferred.
• Knowledge of lien perfection, accounting, marketing, or collections is preferred

Hiring Range: $22.31 to $28.34 per hour

Loan Officer (LO) I:

• Knowledgeable in completing consumer loans and can perform the task independently.
• Minimum of 2 years of loan origination experience and a demonstrated understanding of loan underwriting process.
• Effective written and verbal communication skills required.
• Past experience should demonstrate the ability to excel in a dynamic, collaborative, team environment.
• The individual must be "bondable" as a financial institution employee.
• Must have the ability to obtain a National Mortgage License Service (NMLS) within 90 days.
• Associate's Degree in Business, Accounting, or Finance preferred.

Other combinations of education/experience may be considered

Hiring Range: $25.28 to $32.35 per hour

This position requires an in-person presence to support team and on-site responsibilities.

To Apply We encourage you to apply as many of our positions have multiple levels to account for an incoming employee’s various knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile . All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Total Rewards

At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That’s why we prioritize the physical, mental, and financial well-being of our team members and their families.

We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

• Affordable healthcare options including medical, dental, and vision coverage
• Retirement benefits with an enhanced 401(k) match
• Incentive programs rewarding performance and contributions
• Competitive paid time off including holidays, personal days, and vacation
• Life and disability insurance for added peace of mind
• Wellness resources supporting mental and physical health
• Education and development support including tuition assistance
• Community giving programs encouraging employee engagement and impact
• Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit our benefits website at

We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce.

In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $22.31 to $39.43. Questions regarding compliance with this requirement can be directed to View email address on click.appcast.io

Pre-employment screening requirements
Employment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.


Avista’s Commitment to Equal Opportunity Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at View email address on click.appcast.io if you would like assistance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.