Senior Office Services Specialist

Senior Office Services Specialist

A career that's the whole package! At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100, trust Conga when commercial complexity is high and global impact is on the line.

Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.

Job Title: Senior Office Services Specialist

Locations: Boston, MA Reports to: Director Global Facilities

A quick snapshot

• This is an onsite position, shift is M - F, 8:00AM 5:00PM; NO weekend work.
• Provide administrative support, answer calls, and other administrative tasks
• Oversee daily operations of catering needs for corporate environment
• Responsible for set-up of meals and clean-up
• Raise maintenance tickets when needed
• Escort all vendors such as external maintenance teams while on the premises
• Manage conference rooms and direct individuals to the appropriate meetings
• Ensure the reception, lobby, and office areas are presentable
• Responsible for employee/visitor badge management
• Respond professionally and efficiently to employees' concerns and offer solutions
• Responsible for ordering and stocking daily orders of snacks and food for the office
• Responsible for ordering and stocking supplies
• Assist with internal events
• Handle requests and queries appropriately and professionally
• Be willing and able to take on additional projects when needed
• Assist with the on-going development of documentation and internal site
• Upload and maintain documents within SharePoint as needed
• Assist with the office equipment invoicing and budget management
• Provide confident and professional support to administrative assistants and CONGA customers
• Assist with processing parking documentation
• Other duties as assigned

Why it's a big deal The Office Services Specialist plays a key role in keeping the office running smoothly day to day while creating a positive, professional experience for employees, leaders, and visitors alike. As the central point of coordination for communication, facilities, vendors, and workplace operations, this role helps remove friction so teams can stay focused on their work and business priorities. From supporting executive needs to managing office processes, events, and security, the impact of this role shows up in both productivity and cultureensuring the office is not just functional, but a place where people feel supported, connected, and set up to succeed.

Here's what we're looking for

• Great team player
• Easy-going and positive attitude with a pleasant and approachable demeanor
• Flexibility to pivot deftly to assist in other areas as requested by team members or manager
• Excellent verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational office environment
• Proven problem-solving capabilities while providing excellent customer service
• Excellent time management skills including having the ability to eventually work independently with limited daily supervision, as well as under pressure
• Detail-oriented and self-motivated
• Proficiency with SharePoint, Outlook, and Microsoft Office
• Knowledge of automated office equipment (e.g. photocopier, fax, multi-line telephone, etc.)
• Able/willing to lift a maximum of 40lbs
• Experience working in a corporate environment

In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs. Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance. The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.

U.S base salary range:

$80,000 - $80,000 USD

Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume's formatting remains intact, making it easier for our recruiters to review your application promptly.

Don't meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.