Shop Service Technician

Chassis Shop Service Technician

A Chassis Shop Service Technician is responsible for inspecting, diagnosing, repair, and maintenance of various types of heavy machinery with a focus on quality and efficiency. This role requires a high level of technical expertise and a strong commitment to very high safety standards.

Duties and Responsibilities

• Adhere to all safety protocols and guidelines while working on site to ensure a safe working environment for yourself and others.
• Perform work with efficiency and within dealership flat rate guidelines.
• Perform routine maintenance tasks, such as PM Services, filter replacements, tire checks, and fluid checks.
• Replace faulty components, including engines, transmissions, hydraulic pumps and lines, cylinders and a variety of other components.
• Diagnose and repair mechanical, electrical, and hydraulic issues on equipment such as excavators, loaders, bulldozers, telehandlers and backhoes.
• Utilize diagnostic tools and equipment to test and troubleshoot complex machinery operations and malfunctions.
• Repair or replace parts such as engines, transmissions, hydraulic systems, and undercarriage components.
• Maintain a clean and organized workspace in accordance with Caterpillar's Contamination Control Guidelines and ensure tools and equipment are maintained and stored properly
• Read and interpret technical manuals and schematics in SIS to support repair work.
• Provide technical advice and support to other technicians on proper equipment repair and maintenance.
• Ensure that machines are repaired according to Caterpillar standards.
• Keep detailed records of all maintenance, repairs, and services performed on equipment by utilizing Cat Interact and write accurate and detailed service reports.
• Attend all hands-on training and attend relevant technical classes to further develop your skills & knowledge.
• Perform all other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Trade school or technical education in heavy equipment repair is a plus.
• Proven experience as a Heavy Equipment Technician.
• Extensive knowledge of mechanical, electrical, and hydraulic systems in heavy machinery.
• Must have and maintain a standard set of Mechanics tooling including up to drive.
• Strong problem-solving skills and attention to detail.
• Good communication skills and the ability to work as part of a team.
• Caterpillar experience repairing machines.
• Knowledge of Caterpillar software and programs a plus.
• You must be willing to work in other departments when necessary to care of the customers' needs.