6796 - Assistant Store Manager PT

Location 4200 South Freeway Mall, SP 1075, Fort Worth, TX 76115, United States Base Pay $12.00 - $14.50 / Hour Job Category Retail Employee Type Part Time About Our Company At Lids Sports Group, we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan‑driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands such as Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We are the industry leader in on‑demand customization, offering in‑store embroidery that turns everyday gear into one‑of‑a‑kind statements. From specialty concept stores for the NBA and NHL to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. We collaborate with brands like Marvel, Peanuts, and The Walt Disney Company to continue redefining how fans represent their teams in style. General Position Summary At Lids, Assistant Store Managers are the heart and soul of the brand. They foster passion for sporting and fashion goods by meeting customers’ needs while ensuring every area of the store is engaged. Assistant Store Managers are accountable for all aspects of retail store performance, including achieving key results, creating a fun and inclusive team environment, and delivering exceptional customer service. Responsibilities Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. Manage store associates through thorough use of Lids Training Programs, goal setting (for sales and tasks), and regular follow‑up when Store Manager is not present. Administer progressive discipline steps including verbal and written warning in the absence of the Store Manager. Engage team members by creating a fun and productive environment, helping them understand how their work supports company objectives and store success. Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards. Schedule and staff the store, including calling in associates to work during unexpected peaks when the Store Manager is not present. Participate in Lids Training Programs, adhere to set goals and regular follow‑up. Assist in recruiting and training store personnel on proper operations and procedures. Encourage store associates to comply with established company policies, procedures, and guidelines, including safekeeping of inventory, funds, and property. Other duties as assigned. Customer Experience Lead, execute, and assist with Lids selling strategy to achieve KPIs, sales targets, and deliver exceptional customer service. Resolve customer feedback and address issues promptly, including escalations and urgent requests, to “make it right” for customers. Ensure every customer is offered the opportunity to participate in Lids membership programs or special in‑store offers. Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness. Maintain a professional appearance consistent with the Company Dress Code Policy. Operations Execute company‑level directives, promotions, and initiatives from Lids HQ. Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment. Maintain store technology and equipment (MPOS, Lids Custom, etc.) by conducting daily audits, verifying functionality, facilitating updates, and ordering repairs. Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, and replenishing supplies. Effectively manage cash, including accurate opening and closing of the till, counterfeit protection practices, and consistent bank drops. Prepare the store for inventory audits and support them to confirm accuracy. Open and close the store following the procedures in the Operations P&P Manual. Product & Inventory Management Protect company assets within Lids Retail policies. Assist in preparing store work schedules that provide proper coverage and comply with wage control guidelines. Follow all policies to accurately manage inventory, including receiving, transferring, completing price changes, and conducting product counts. Strategically organize the backroom to maximize efficiency. Execute optimal layout and visual merchandising strategy, including window activations, hardware flips, mannequin flips, and seasonal or weekly changes. Maintain the look and feel of the store through day‑to‑day visual merchandising actions. Execute special pricing signage and promotional adjustments during operating hours. Required Knowledge & Skills Demonstrated ability to produce sales results while minimizing loss. Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner. Ability to work unsupervised. What We Offer Employee discounts and perks. Career development opportunities and professional training programs. A collaborative, innovative, and team‑oriented work environment. Early Wage Access options to provide added financial flexibility. Physical Demands & Requirements Occasionally lift up to 50 pounds. Occasionally climb a ladder and work with hands overhead. Constantly stand on shift. Frequently walk on shift. Frequently hear and communicate verbally with customers, employees, and other personnel. Frequently observe the store visually and read written or digital information. Frequently operate a computer and mobile Point‑of‑Sale system and related software. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Reports To Store Manager Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. They must be legally authorized to work in the United States or Canada. Current or future employment‑based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr T E C Industrial Inc