Used Car Manager

Used Car Manager – Automotive Dealership

Full-Time | On-Site | Competitive Salary + Bonus + Full Benefits

A high-performing dealership in Lake Charles, Louisiana is seeking a dynamic and experienced Used Car Manager to lead its pre-owned and Certified Pre-Owned (CPO) operations. This is a hands-on leadership role that blends inventory management, sales team development, and strategic forecasting.

The ideal candidate brings deep experience in F&I, sales desk operations, and used vehicle acquisition, and is passionate about driving profitability, optimizing turn, and developing high-performing sales teams in a fast-paced retail environment.

Key Responsibilities:

• Set and manage department goals, sales targets, and forecasting
• Provide hands-on support and training to sales staff to enhance closing ratios and customer engagement
• Lead sales desk operations and support deal structuring for used vehicle transactions
• Build, coach, and develop a high-performing sales team aligned with company values

Inventory Management:

• Appraise, acquire, and manage all used and CPO vehicle inventory
• Monitor local market trends, customer preferences, and competitive data to maintain optimal stock mix
• Oversee reconditioning, merchandising, and lot readiness for retail display
• Ensure proper pricing, online presence, and photo accuracy across all digital platforms

Operational Excellence:

• Monitor and drive key performance indicators including gross profit, inventory turn, and PVR
• Partner with F&I and fixed ops departments to ensure seamless processes and revenue optimization
• Ensure marketing and merchandising materials (stickers, signage, banners, etc.) are accurate and professionally displayed
• Promote open communication and alignment with other dealership departments

Compliance & Culture:

• Maintain alignment with dealership policies, ethics, and operational standards
• Uphold a culture of integrity, accountability, and continuous improvement
• Ensure accurate use of digital systems and tools, including used car pricing and merchandising software (e.g., UCPR)

What You Bring:

• Sales desk and F&I experience required
• Proven success in both retail and wholesale pre-owned vehicle operations
• Expertise in digital retailing platforms and inventory management tools
• Strong negotiation, leadership, and team-building skills
• Knowledge of multiple used vehicle sourcing channels
• Proficiency in Microsoft Office and dealership DMS systems
• Excellent communication and organizational abilities

Education & Experience:

• Bachelor's or Associate's degree preferred
• 10–15 years of automotive experience in dealership management, sales, or vendor roles
• Equivalent combination of education and experience will be considered
• AFIP Certification a plus

Work Environment & Physical Requirements:

• Ability to sit, stand, walk, and use hands regularly
• Must be able to drive and possess a valid driver's license
• Travel via car or plane as needed for auctions or dealer meetings
• Visual requirements include close, distance, peripheral vision, and depth perception
• Frequent talking, hearing, reaching, and interaction with vehicles and showroom assets

Apply Now for Immediate Consideration

If you're a used car expert who knows how to turn inventory, lead teams, and create a standout customer experience, we want to connect with you.

Submit your resume today to start the conversation.