Help Desk Engineer

**Active TS/SCI w/Polygraph REQUIRED** Please do not apply if you do not currently possess this level of clearance.
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Telework: None

Basic Requirements:

• Security+ Cert
• 10 years of experience as a System Administrator
• Bachelor’s degree in a technical discipline
  • 5 additional years of experience as a System Administrator may be substituted for a degree

Job Description:

• Handling both initial Help Desk inquiries (Tier 1) and escalated, complex problems (Tier 2).
• Configuring and managing both UNIX and Windows operating systems, and implementing enhancements to improve system reliability and performance.

Required Experience:

• Experience with AWS
• Intermediate Linux
• Windows 10/11, Windows server 2022
• Bash/other scripting

Salary: $140,000 - $150,000 annually
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Excellent benefits package including 25 days PTO, 11 paid holidays, 100% employer-paid healthcare for employees and dependents – available day 1, 8% 401(k) employer match – immediate vesting.

Disclaimer: The salary range provided is an estimate based on current market conditions and may be adjusted based on factors such as experience, skills, and qualifications. The final salary offer will be determined after a thorough review of the candidate's background and alignment with the role. Please note that this range is subject to change and should be considered as a guideline rather than a definitive figure.

Shield Consulting Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.