Avaya Switch Technician Jobs

Switch Technician

Abacus Technology is seeking a Switch Technician to repair, replace, program, and maintain VoIP switches for Joint Base Charleston. This is a full-time position. Responsibilities include:

• Providing operation and maintenance support of the Avaya phone switch for the Air Force and Navy.
• Installing G450 Media gateways including all programming via Linux and all firmware upgrades needed to keep current.
• Conducting firmware upgrades to various cards within the Avaya G650 cabinets.
• Maintaining Avaya CMM for both the weapons station and Air Base monitoring health of both servers and troubleshooting any issues that may arise.
• Programming call VDN's and Call Vectors within the CM6 and troubleshooting any issues with the call Vectors.
• Maintaining daily maintenance of all switch activities to include moves, adds, changes, trunking, testing circuits, etc.
• Working with Air Force in troubleshooting Cisco switch issues that may impair the VoIP phones.
• Supporting all CMM voice setups to include Auto Attendants and sub attendants.
• Installing basic phones, Caller ID phones, digital phones-6416D+, 2420, 9408 and VoIP phones.
• Utilizing remote laptop to program VoIP phones at various buildings.
• Working with Air Force on getting VLANs trunked to correct buildings for proper VoIP installation.
• Maintaining various T1 circuits on South Annex.
• Supporting work orders installing Cat 5e/6 and fiber cable runs with jacks/RJ45 connectors and end to end testing.
• Supporting all fiber terminations and repair of broken fiber terminations.
• Splicing copper and fiber cables to include all configurations of fiber patch panels.

Qualifications: 3+ years experience providing inside plant support for telephone or telecommunication systems. Must be Security+ certified. Must be Avaya certified or have a certificate of training in Avaya Communication Manager, System Manager, Aura Session Manager, and Session Border Controller Enterprise. Extensive experience with switches as well as related switch concepts. Experience in telephony and cable systems architecture, integration techniques, and testing methods. Able to analyze complexities of existing technology, understanding of maintenance and administration position testing applications, and be able to read, assess, and understand testing results. May be required to crawl under/behind customer work environments to gain access networking equipment. Must be a US citizen and hold a current Secret clearance. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information. EOE/M/F/Vet/Disabled group id: 10109595