Cookie Cupboard Lead

Cookie Cupboard Lead

The Product Programs Department at Girl Scouts of Greater Atlanta (GSGATL) is seeking enthusiastic and dependable temporary staff to support operations at multiple Cookie Cupboard locations: Atlanta, Carrollton, Conyers, Dalton, Jasper, LaGrange, Marietta, Peachtree City and Stockbridge.

The Cookie Cupboard Lead is responsible for providing excellent customer service to volunteers picking up cookie orders, maintaining accurate inventory records, processing troop cookie transactions, and ensuring smooth daily cupboard operations. This role serves as a key point of contact between volunteers and the Product Programs team, communicating inventory concerns, product issues, and volunteer needs in a timely manner.

Duties and Responsibilities

• Perform opening and closing inventory counts and investigate discrepancies.
• Maintain accurate inventory records and process pending transactions in our inventory management system.
• Reconcile daily inventory activity, troop pickups, and transaction reports.
• Coordinate the distribution of cookies to troops and assist with vehicle loading as needed.
• Receive, inspect, and verify incoming cookie deliveries.
• Provide exceptional customer service to volunteers and ensure compliance with cookie pickup procedures.
• Maintain a safe, organized, and efficient cupboard environment.
• Escalate inventory, product, or volunteer concerns to Product Programs staff.

Requirements

Basic computer skills and ability to count precisely.

Good customer service.

Ability to communicate effectively with volunteers in English.

Required frequently: standing, walking, kneeling, squatting, bending, reaching, lifting 10 lb objects, pushing & pulling and exposure to hot or cold temperatures.

Ability to lift 50lbs.

Must be able to work Monday-Saturday (9am-5pm or 10am-6pm & Saturday Mornings). Schedule may vary based upon location.

Must be able to complete and clear a Criminal Background Check.