Arcade Attendant

Company Overview Family Entertainment Group (FEG) is a recognized industry leader in designing, developing, and operating world‑class family entertainment centers and amusement experiences. FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks, and owns standalone centers under the In The Game, Max Action, and Bonkers brands. FEG operates nearly 90 locations throughout the U.S. Job Type Part‑time Position Summary The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center. This position delivers outstanding customer service, supports arcade operations, maintains equipment and merchandise, and ensures a clean, organized environment. Key Responsibilities Greet and assist guests with a friendly and helpful attitude. Operate point‑of‑sale systems and handle cash, credit, and vouchers accurately. Stay informed about promotions, returns, exchanges, and security procedures. Maintain records related to daily sales and transactions. Monitor arcade floor for safety concerns and address security risks when observed. Answer guest questions about games, activities, and merchandise. Load tickets and prizes into machines and restock merchandise displays. Demonstrate and explain arcade games or products to guests. Handle guest complaints professionally and elevate when necessary. Clean games, tables, counters, and shelves to maintain a tidy environment. Conduct inventory and assist with stocking items. Troubleshoot and clear token or ticket jams. Support minor game maintenance and assist with moving games or equipment. Take out trash and assist with general cleanliness and organization. Perform any other duties as assigned by the general manager. Requirements High school diploma or equivalent. Friendly, professional demeanor with strong communication skills. Ability to work flexible shifts, including nights, weekends, and holidays. Basic math and cash-handling skills. Able to lift up to 30 pounds and stand for extended periods. Equal Opportunity Statement Family Entertainment Group is an equal opportunity employer. Salary $15.00 per hour #J-18808-Ljbffr