DISPATCHER

Job Description

About the Role


We are seeking an experienced Dispatcher to join a busy waste company in the Houston, TX area. This role is responsible for coordinating daily dispatch activities across roll-off, commercial, and residential services, ensuring efficient route management and excellent customer service.


The successful candidate will act as a key point of contact between drivers, customers, and operations teams, helping to maintain smooth day-to-day operations.


Key Responsibilities

• Coordinate and dispatch drivers across multiple service routes
• Manage roll-off, commercial, and residential waste collection operations
• Provide high-quality customer service via phone and email
• Monitor route performance and address scheduling issues as they arise
• Prepare and distribute end-of-day reports
• Liaise with approximately 18 drivers to ensure efficient service delivery
• Maintain accurate records and operational documentation

Skills & Experience

• Previous dispatching experience is required
• Experience within the waste hauling, waste management, transportation, or logistics sector is highly preferred
• Strong communication and customer service skills
• Ability to multitask and work effectively in a fast-paced environment
• Proficient with email communication and reporting
• Strong organizational and problem-solving abilities

Benefits

• Medical benefits package available
• Opportunity for advancement

For immediate consideration, please contact or send your resume to Cheryl Brock at View email address on click.appcast.io


All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.