Security Officer/Guard

Job Description

Job Description

Job Title
Security Officer/Guard

Job Summary
Guards, patrols, and monitors assigned premises to help prevent theft, violence, unauthorized access, property damage, and violations of company or site policies. Responds promptly and professionally to security concerns and emergencies.

General Accountabilities

• Monitors and controls the entrance and departure of employees, visitors, vendors, patrons, and other individuals to help prevent unauthorized access, theft, and other security concerns.
• Conducts routine patrols of assigned premises to identify and address suspicious activity, safety hazards, signs of intrusion, and unsecured doors, windows, gates, or restricted areas.
• Maintains a visible and professional security presence to preserve order, discourage inappropriate behavior, and protect individuals and property.
• Observes and monitors crowds, guests, employees, and activities for potential safety concerns, policy violations, or unusual behavior.
• Responds promptly to alarms, disturbances, disputes, emergencies, and other security-related incidents.
• Uses verbal communication and de-escalation techniques to resolve conflicts and maintain a safe environment.
• Enforces company, client, facility, and event rules in a fair, respectful, and professional manner.
• Advises individuals of rule or policy violations and may deny entry, remove, or escort disruptive or unauthorized individuals from the premises in accordance with applicable laws, training, and company policies.
• Contacts law enforcement, fire departments, emergency medical services, management, or other appropriate personnel when necessary.
• Completes accurate and timely daily activity logs, incident reports, and other required documentation.
• Documents irregularities and incidents, including property damage, theft, unauthorized persons, injuries, disturbances, safety hazards, and unusual occurrences.
• Operates security equipment and screening devices, when assigned, to detect prohibited items and prevent their entry into restricted areas.
• Provides escorts for employees, visitors, patrons, or other authorized individuals when requested or required.
• May operate a company or client vehicle to patrol assigned areas or transport authorized individuals, when properly licensed and approved.
• Follows all post orders, emergency procedures, safety requirements, confidentiality standards, and instructions provided by supervisors or clients.
• Performs other security-related duties as assigned.

*The agency reserves the right to modify, add, or reassign duties and responsibilities at any time, with or without notice, based on operational or client needs.

Job Qualifications

• Education:
  • High school diploma or GED preferred.
• Experience:
  • One to two years of security, military, law enforcement, corrections, hospitality, crowd-control, or related experience preferred. 
• Licenses/Certifications:
  • Must possess a current, valid Florida Class “D” Security Officer License , or be able to obtain one before beginning security duties. 
  • Must maintain all licenses and certifications required for the assigned position.

Skills

• Excellent verbal and written communication skills
• Active listening and strong interpersonal skills
• Critical thinking and sound decision-making
• Conflict resolution and de-escalation
• Strong observation and situational awareness
• Ability to remain calm and professional under pressure
• Attention to detail and accurate incident reporting
• Ability to enforce rules, policies, and access-control procedures consistently
• Dependability, punctuality, and professional conduct
• Ability to work independently and as part of a team
• Good judgment when responding to emergencies or disruptive behavior
• Customer-service skills with a firm, respectful approach

*The ideal candidate can communicate clearly, assess situations quickly, de-escalate conflicts, and maintain a safe and professional environment for employees, customers, and guests.