Optical Manager

Responsibilities Lead, manage, and hold the Optical Sales Team accountable. Set an example of the Elite Vision Care Heartbeat. Find creative ways to cultivate optical production. Work with team members to facilitate individual and team growth. Facilitate daily huddle meetings with the Optical Team. Facilitate team trainings and department meetings. Handle patient escalation issues within limits. Perform job duties associated with the Eyewear Consultant and Lab Technician positions. Answer difficult questions regarding insurance benefit verification and issues. Assist in inventory management. Work with Virtual Assistants to ensure back‑end work is completed. Ensure completion of team scorecard and individual scorecards. Utilize team and individual scorecards to create coaching and development tracks. Ensure all processes are followed in the Elite Vision Care Way. Responsible for daily metrics tracking and daily optical department checklist. Coordinate with other supervisors to ensure exceptional flow for each patient through the office. Qualifications Candidate must possess a growth‑focused mentality and demonstrate: At least 3 years of experience in fitting, selecting, and selling eyewear. Minimum of one year supervisory experience leading a team of 4 or more. Accurate work habits and ability to handle multiple responsibilities while assisting with patient care. Physical ability to be on feet for extended periods, lift up to 25 lbs., and bend, reach overhead, and stoop frequently. Willingness to work Saturdays; a management position will rotate Saturdays, requiring 26 Saturdays per year. Benefits Paid Time Off (holidays, medical and dental benefits). 401(k) with up to 3.5% match. Eyecare and eyewear discounts for family members. Employee life insurance and long‑term disability insurance. Optional short‑term disability. Annual credit for eyewear purchases. Heartbeat Bucks for personal product vouchers. Retirement plan: Simple IRA with up to 3% match after one year of employment. Six paid holidays per year (New Year’s, Labor Day, Memorial Day, Independence Day, Christmas, Thanksgiving). Industry‑leading paid time off policy with rollover option. Work Hours Monday, Tuesday, Thursday, Friday: 8:50 AM – 6:15 PM Wednesday: 8:20 AM – 6:15 PM Saturday: 8:50 AM – 3:15 PM Compensation $20.00 – $26.00 per hour #J-18808-Ljbffr ELITE VISION CARE PLLC