Benefit Program Associate-Crime Victims Compensation

Job Summary - Why you'll love this position

The Crime Victims Compensation (CVC) Program is looking for a hard-working, motivated individual interested in assisting victims of violent crimes to join our team. As a Benefit Program Associate you will work with local and state partners to collect and review documents, adhering to state statutes and rules, and ultimately make determinations whether a claim is compensable.


The CVC program also contains Sexual Assault Forensic Exam (SAFE) Program and Child Physical Abuse Forensic Exam (CPAFE) Program which offers provider reimbursement. The Benefit Program Associate will be trained on claim review and data entry support for these programs.

Responsibilities - What you'll do

• Review and enter applications into database.
• Gather and review police reports, medical documents, tax records, funeral contracts and other relevant information pertaining to the claim.
• Read and follow state statutes and rules to determine if claims are compensable.
• Work with local and state partners.
• Participate in outreach activities including conducting PowerPoint presentations and in person visits to partners promoting the program.
• Answer program's main phone line.

Qualifications - All you need for success

High school diploma or equivalent and 1-3 years relevant experience in case review, compliance and/or victim assistance related work preferred.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Job Details - More reasons to love this position

• Ability to explain and apply rules, regulations, and policies consistently.
• Organized and detail oriented.
• Good communication and active listening skills.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

The salary indicated represents a base pay rate. If the individual selected for the position is eligible for a pay differential (e.g., years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

The Missouri Department of Public Safety is an equal opportunity employer. Those with limited English proficiency or who need auxiliary aids or other services, can contact View email address on click.appcast.io. For Relay Missouri, please dial 711. For TTY/TDD, please dial.View phone number on click.appcast.io.