Hvac Dispatcher
$45k - $55kChester County Fuel
Job Description
Job Description
At Chester County Fuel, we're more than just a provider of heating, cooling, and fuel services; we're a community dedicated to excellence and growth. As an HVAC Dispatcher, you'll be at the heart of our operations, ensuring seamless coordination of services and supporting our team and valued customers. Your knack for organization and clear communication will be pivotal in managing service calls and scheduling, keeping everything running smoothly and efficiently.
$45,000–$55,000 annual basic salaryComplete health benefits
Paid Time Off
Paid holidays and growth opportunities
$45,000 - $55,000 based on experience
Responsibilities:- Coordinate and dispatch HVAC service calls promptly, ensuring timely and efficient service delivery.
- Communicate clearly with technicians and customers to confirm service details and expectations.
- Maintain accurate records of service calls, schedules, and customer interactions for seamless operations.
- Monitor and adjust daily schedules to accommodate urgent requests and optimize technician routes.
- Collaborate with team members to resolve scheduling conflicts and enhance service efficiency.
- Provide exceptional customer service by addressing inquiries and resolving issues with professionalism.
- Utilize scheduling software to manage appointments and track technician availability effectively.
- Ability to communicate clearly and effectively with both customers and team members.
- Proven track record of managing multiple tasks and priorities in a fast-paced setting.
- Strong organizational skills to maintain accurate records and manage inventory levels.
- Proficiency with scheduling software and basic computer applications.
- Ability to resolve conflicts and service issues with a customer-first mindset.
- Experience in optimizing routes for efficiency and prioritizing urgent requests is a plus.
We proudly served homeowners for decades by providing dependable heating, cooling, and fuel services. At Chester County Fuel , we're committed to delivering exceptional customer experiences while fostering a workplace built on teamwork, respect, and long-term career growth.
Vacancy posted 4 days ago
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