Inside Sales and Customer Service Representative

Inside Sales and Customer Service Representative Irmo, SC · Full-Time Overview The Greenhouse Company of South Carolina, LLC is a leading woman-owned manufacturer of high-quality greenhouses, dedicated to innovation and exceptional customer service. We’re looking for a motivated Inside Sales and Customer Service Representative to join our team and help us continue growing by delivering excellent support and sales solutions to our customers. Sales and Customer Service Prepare accurate and competitive quotes and bids for customers based on their specific greenhouse needs. Assist customers via phone, email, or other communication channels with orders, product inquiries, returns (RMA), freight claims, and other service-related questions. Serve as the primary liaison between customers, shipping, and production departments to ensure smooth order fulfillment and communication. Process incoming orders promptly, track their progress, and provide timely updates to customers. Address and resolve customer inquiries, concerns, or complaints professionally and effectively, maintaining high customer satisfaction. Expedite order processing and shipment when necessary to meet customer deadlines and expectations. General Duties Support special projects and initiatives as assigned by management. Participate in trade shows and industry events occasionally to represent the company and support sales efforts. Perform other related duties as required to contribute to team success. Qualifications Experience in Inside Sales and Customer Service Four-year degree required in business or agriculture related field Ability to work effectively in an on-site team environment Strong organizational and multitasking abilities Previous experience in the manufacturing or related industry is a plus Background check and drug test required #J-18808-Ljbffr The Greenhouse Company of South Carolina LLC