Store Manager
$40k - $60kMidwest Petroleum
Store Manager
Store Manager Pay: $40-60k base + Potential Bonuses FLSA Status: Salary, Exempt Reports to: District Manager Company Summary: Midwest Petroleum is a retail petroleum and convenience store chain based in St. Louis, Mo. We began operating in 1946, and since 2002, the St. Louis Business Journal has recognized us as one of the top 150 privately owned businesses in St. Louis. Midwest Petroleum operates 60 stores within a 150-mile radius that employs approximately 600 employees. Midwest Petroleum markets fuel through the ZX, Conoco, and Phillips 66 brands.
Primary Purpose of Job: Responsible for managing assigned store to maximize potential sales and profitability. Direct the day-to-day functions of a store's operations that ensures all compliance of company policies and procedures. Help train and lead staff members to become the most efficient and effective members they can be.
Essential Duties and Responsibilities:
- Must be proficient at Sales Associate and Assistant Manager positions.
- Maintain accurate store records by ensuring that all forms and reports are filled out properly and on time.
- Maintain an adequate store inventory through proper ordering, proper pricing, proper security procedures, and proper check-in/check-out.
- Control store expenses within assigned budgets.
- Strive to achieve maximum store sales and profit.
- Implement company merchandising promotions and sales plans.
- Hire, train, and coach/counsel store staff under the direction/approval of the Supervisor.
- Handle employee disciplinary and termination issues under the direction/approval of the Supervisor.
- Conduct performance evaluations and provide pay increase recommendations. Teams ranging in size from 4-15 employees.
- Ensure employee compliance with company policies and regulations.
- Obey and enforce city, county, state, and federal laws in relation to store operation.
- Maintain a safe store and property environment. Follow all safety rules and regulations including reporting any employee or customer incidents within 24 hours.
- Maintain store and property appearance and cleanliness within company standards.
- Conduct competitor pricing surveys.
- Promote excellent customer service and suggestive selling. Ensure it is implemented by all employees.
- Handle all customer complaints properly and to the satisfaction of the customer.
- Inspect store facilities and equipment for safety, cleanliness, and proper working order. Submit reports or requests for any necessary repairs or safety issues.
- Exercise care in using all store equipment.
- Control cash and inventories within acceptable guidelines. Account for all money received and disbursed. Ensure bank deposits are made each day. Keep money secure at all times.
- Make out employee schedules each week, approve overtime hours, and submit payroll one week in advance.
- Review monthly profit and loss statements with the Supervisor and together make recommendations to improve store operation.
- Be available to assist with shift coverage (most stores 24 hours).
- Handle any other work that can be assigned at the supervisor's discretion.
Education/Experience Qualifications:
- Highschool Diploma
- 2 years of retail/customer service management experience
- Must complete all Midwest Petroleum Training Courses
General Skill Requirements:
- Adaptability
- Attendance and Punctuality
- Communications
- Cooperation
- Job Knowledge
- Judgment
- Problem solving
- Quality
- Concentration
Physical Requirements:
This position is performed in a fast-paced environment, with frequent exposure to general office equipment, beverage equipment, coolers, and any other site-specific equipment/factors. You could also encounter exposure to hazardous materials and loud noises. This job requires the ability to walk, stand, bend, and reach regularly. Must be able to frequently be required to lift, push, or pull weight of at least 5 to 75 pounds. Ability to work in different Midwest Petroleum Stations. Reasonable accommodation may be made to assist an otherwise qualified individual in the performance of the job.
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