Security Engineer (United States)

About Us

At MadCap Software, we’re at the forefront of developing best-in-class software solutions for content creation, collaboration, publishing, management, and analytics & reporting. More than 10,000 leading organizations around the globe rely on MadCap Software’s solutions to create better content experiences for their customers and employees. Come join our awesome Team!

Propel Your Professional Growth

Every day we refine, iterate, and explore how to make work better for everyone. Join us in creating a better future of work that’s more connected, inclusive and flexible. We offer competitive benefits and compensation plans for our teams in addition to being:

• Connected: We come together — across time zones, regions, offices and screens.
• Inclusive: Our teams reflect the rich diversity of our world, with equitable access to opportunity for everyone.
• Flexible: We believe in the freedom to work when and how you work best, to help us thrive.

Position Summary

We are seeking a highly motivated Security Engineer to join our team. This is a fully remote position. The successful candidate will have a strong background in cybersecurity and experience securing SaaS platforms, cloud infrastructure, endpoints, and enterprise systems. This role is responsible for designing, implementing, and maintaining security controls, managing vulnerability remediation efforts across multiple platforms, monitoring and responding to security threats, and partnering with IT, DevOps, and Development teams to strengthen the organization's security posture.

Duties and Responsibilities

• Design, implement, and manage a multi-platform SIEM, including threat detection rules, dashboards, and runbooks in collaboration with IT, DevOps, and Development teams.
• Own the enterprise vulnerability management program. Track, prioritize, report, and drive remediation of vulnerabilities across AWS, Azure, Microsoft 365, Windows, Linux, network infrastructure, and SaaS platforms.
• Enforce Zero Trust security principles for the remote workforce using Intune, Conditional Access, and EDR technologies.
• Implement and maintain SOAR playbooks, automate incident response, and integrate security tools for faster remediation.
• Monitor and respond to alerts in Microsoft 365 Defender, CrowdStrike, and other security platforms; lead incident investigations.
• Secure Microsoft 365, AWS, Azure, and CoLo environments, including WAF and firewall configurations.
• Proactively identify, assess, document, and remediate security risks and architectural vulnerabilities across SaaS, cloud, and enterprise environments.
• Conduct risk assessments, security audits, penetration testing activities, and vulnerability assessments to identify weaknesses and enforce security standards.
• Assist in responding to customer and vendor security questionnaires, RFIs, and compliance requests as needed.
• Work closely with Development teams to integrate security throughout the SDLC and maintain application security and code scanning tools.
• Keep up to date with the latest security technologies, standards, authentication protocols, and threats to ensure the company's defenses remain effective.
• Work with third-party managed security service providers on remediation and security improvement initiatives.
• Train staff on security awareness and cybersecurity best practices.
• Collaborate with the Security & Compliance Manager, IT, DevOps, Developers, and other departments to align security initiatives with business objectives.
• Create and maintain security documentation, policies, procedures, standards, and runbooks.

Required Skills

• Strong understanding of vulnerability management , risk management, incident response, access controls, and security governance.
• Professional security certification preferred (CISSP, CISM, GIAC, CCSP, or equivalent).
• 5+ years of experience in a Security Engineer or similar cybersecurity role.
• Experience securing SaaS platforms and cloud environments (AWS and Azure).
• Experience with SOC 2, ISO 27001, FedRAMP, or similar compliance frameworks.
• Experience with SIEM, EDR/XDR, SOAR, and vulnerability management platforms.
• Knowledge of firewalls, VPNs, IDS/IPS, WAFs, and network security technologies.
• Experience with Microsoft 365 Defender, CrowdStrike, Microsoft Sentinel, or similar security platforms.
• Scripting and automation experience with PowerShell, Python, or similar languages.
• Strong knowledge of Windows and Linux operating systems.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and manage multiple priorities.

Salary Range USD $110,000 - $120,000

Benefits/Perks

• Work from home
• Competitive Salary & Annual bonus
• 100% Employer Paid Medical, Dental and Vision Insurance for Employee Only Coverage
• Employer Match for 401(k) plan
• Employer paid short & long term disability and life insurance
• Flexible PTO Policy + 12 Company paid holidays a year

MadCap Software is fully remote, with employees distributed across the US & Canada. We are currently hiring in the following approved *states: California, Colorado, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Maryland, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin.

* We reserve the right to change the list of approved states at anytime.

In addition to our commitment to equal pay for equal work, MadCap is also committed to equal opportunity regardless of race, color, age, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, sexual orientation, marital status, citizenship, national origin, disability, or veteran status.