Software Development Engineer (SDE)

Job Description

Job Description

About Braille Works:

Braille Works is a family owned, Christ centered company and one of the nation's leading providers of reading materials for people who are visually impaired and blind. We are dedicated to Making the world a more readable placeTM, delivering high-quality, accessible documents for our clients in healthcare, finance, and education.

We are looking for a Software Development Engineer to support feature development and modernization across our Automation Software team. This is a hands-on engineering role focused on building and improving software that supports accessible document workflows. The role includes feature development, bug fixes, collaboration with teammates, participation in planning and requirement refinement, and contribution to code quality through reviews and maintainable implementation.

We are looking for someone who can contribute effectively within a team environment, communicate clearly, and continue growing in technical ownership over time.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following:

The essential functions listed are representative of the knowledge, skill, and/or ability required.

Software Development & Feature Delivery

• Design, build, and maintain features that support project goals and user needs.

• Contribute to modernization efforts that improve maintainability, consistency, and long-term quality across the codebase.

• Write clean, maintainable, and efficient code aligned with architecture and team standards.

Troubleshooting & Issue Resolution

• Troubleshoot and resolve bugs, defects, and technical issues in existing applications.

• Analyze root causes and implement sustainable fixes to prevent recurrence.

Collaboration & Planning

• Participate in planning and requirement refinement to translate business needs into actionable development work.

• Collaborate with engineers, QA, and stakeholders to support delivery of reliable software.

Code Quality & Continuous Improvement

• Contribute to code reviews and apply feedback to improve code quality and team consistency.

• Support continuous improvement in development practices, documentation, and technical quality.

QUALIFICATIONS AND SKILL REQUIREMENTS

Required:

• 1–2+ years of professional software development experience

• Experience with C#, SQL, JavaScript, .NET Core, and Blazor

• Experience building or enhancing application features within a team development environment

• Ability to troubleshoot issues, resolve defects, and work through moderately complex technical problems

• Strong written and verbal communication skills

• Ability to collaborate effectively with both technical and non-technical team members

Preferred:

• Experience contributing to modernization or refactoring efforts within an existing application

• Experience participating in code reviews and applying coding standards consistently

• Experience assisting with refinement of requirements, acceptance criteria, or development tasks prior to implementation

• Familiarity with secure development practices and handling sensitive data

• Experience working with accessible document workflows, document processing systems, or similarly detail-focused applications

• Familiarity with CI/CD processes, source control, and standard team development practices

SUPERVISORY RESPONSIBILITIES

May lead and mentor junior engineers, providing guidance and overseeing their development within the team.

WORK ENVIRONMENT

This position operates in a hybrid work environment with the expectation that the employee is able to report to the designated office location as needed for meetings, trainings, audits, or other business requirements. This role may require periodic on-site presence based on business needs. Advance notice will be provided when possible; however, flexibility to support in-person needs is required based on operational and contractual obligations.

COMPANY-WIDE STANDARDS AND COMPLIANCE REQUIREMENTS

All positions are required to:

• Comply with all company policies, procedures, and documented standards.

• Protect sensitive and confidential information in accordance with company data protection and security policies.

• Adhere to approved data transmission protocols and system usage requirements.

• Follow acceptable use standards for technology and internet access to reduce cybersecurity risk.

• Maintain physical security controls, including proper badge use and prevention of unauthorized access.

• Demonstrate professional, respectful, and work-appropriate conduct at all times.

• Adapt to system, workflow, and procedural changes as business needs evolve.

• Cooperate with cross-functional support and assist other departments when assigned.

• Maintain and continuously develop the technical, interpersonal, and conceptual skills required for the role.

• Support additional hours as needed to meet client delivery commitments and service level agreements (SLAs), based on business demand.

OTHER DUTIES

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

Mental Demands

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work.

PRE-EMPLOYMENT REQUIREMENTS & POSITION DETAILS

Employment is contingent upon successful completion of all pre-employment requirements:

• Computer-based skills assessment
• Criminal background check and client-required screening

• Drug screening (medical exemptions considered in accordance with applicable law)

This is a full-time, Monday through Friday, salaried position.

Braille Works offers a competitive benefits package, including medical, dental, vision, and life insurance, as well as Paid Time Off (PTO), vacation, holiday pay, and a 401(k) retirement plan (subject to eligibility requirements).

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Braille Works is an Equal Opportunity Employer. We are committed to providing a workplace free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

ADA & REASONABLE ACCOMMODATION STATEMENT

The company is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the position. Applicants requiring accommodation during the application or hiring process should notify Human Resources.

ACCESSIBILITY COMMITMENT

The organization is committed to accessibility and inclusive practices. We strive to ensure that our workplace, communications, and digital content are accessible to individuals with disabilities and comply with applicable accessibility standards.