Technical Project Manager - Risk, Controls, and Resiliency

Job Description

Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.

As a Technical Project Manager III in Commercial & Investment Bank - Securities Service Technology Project Execution team, you will help lead complex technology projects and programs that promote business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.

As a member of Securities Service Technology Project Execution team, you will execute projects on modernization and AWS cloud adoption. You will work with application development, Global Technology Infrastructure team, SRE / Production Management, Information Security Management, Engineer & Architects, and cross-functional teams to deliver on project requirements.

Job responsibilities

• Develop and execute end-to-end project plans that translate technical and operational objectives into clear scope, milestones, resourcing, and timelines.
• Drive delivery across multiple concurrent projects, prioritizing work and unblocking teams to achieve measurable outcomes.
• Identify and mitigate delivery, technology, and operational risks by implementing actionable risk management strategies.
• Maintain a portfolio of projects and operational risk metrics, including key risk indicators aligned to cybersecurity, vulnerability, recovery, resiliency, and capacity.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate project planning and risk synthesis (e.g., drafting plans, RAID, and status narratives), validating outputs and handling data according to sensitivity requirements.
• Promotes reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards.
• Monitor dashboards and reporting to surface trends, escalate issues, and drive corrective actions with partner teams.
• Writes clear, evidence-based investigations and status updates that support governance and monthly leadership reviews.
• Partners with application development, infrastructure, site reliability and production management, and information security to deliver infrastructure and application requirements.
• Facilitates modernization efforts that improve how applications are designed, managed, and operated, including cloud adoption initiatives.
• Tracks project costs and progress for hardware and software upgrades, ensuring transparency of delivery and spend.
• Influences stakeholders and decision makers to resolve trade-offs, adapt plans, and maintain alignment to goals and controls.
• Supports evaluation of relevant platforms, tools, and vendor products to enable effective implementation decisions.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in technical program or project management leading complex technology projects.
• Demonstrated ability to lead through the full project lifecycle, including adapting to change and influencing decision makers.
• Proven stakeholder management skills, with a track record of building productive working relationships across teams.
• Strong technical fluency, with familiarity in relevant platforms, software tools, and technologies used by engineering and infrastructure teams such as M365, Jira, Confluence, Verum, and ServiceNow.
• Experience identifying, tracking, and mitigating project risks and delivery roadblocks.
• Experience developing and maintaining project plans, including scope, timelines, and resource coordination.
• Ability to manage multiple priorities with strong organization, communication, and follow-through.
• Experience producing clear project reporting, including status updates and written investigations.
• Experience working in the Technology industry, or software engineering
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.

Preferred qualifications, capabilities, and skills

• Experience managing operational risk controls and resiliency-related initiatives (for example, recovery, vulnerability, and capacity measures).
• Financial services experience with comfort operating in a complex, highly governed environment.

• Experience partnering with global teams in a global delivery environment.

   

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.