International Field Service Engineer - Mechanical/ Mechatronics

Job Description

Build your engineering career. Work with advanced technology. Make a difference.

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Are you a hands-on engineer who enjoys solving complex technical problems, working with 

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sophisticated machinery and travelling to customer sites?

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At Motek Medical B.V., we develop advanced robotic, motion analysis and virtual reality 

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systems that help clinicians, researchers and rehabilitation professionals better 

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understand, assess and improve human movement.

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For more than 25 years, our technologies have supported leading hospitals, universities, 

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rehabilitation centers and research institutions worldwide, contributing to scientific 

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discovery and advancements in rehabilitation.

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We are looking for an International Field Service Engineer – Mechanical / Mechatronics to 

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support our customers across North America.

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This is an exciting opportunity for an engineer who enjoys practical problem-solving, 

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independent fieldwork, international collaboration and working with advanced mechanical 

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and electromechanical systems.

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You do not need previous medical-device experience to apply. If you have a strong 

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engineering foundation and experience with complex machinery, automation, robotics, 

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mechatronics or industrial equipment, we encourage you to apply.

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What will you do?

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As part of Motek Medical's international service organization, you will help ensure that our 

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systems are installed correctly, operate reliably and deliver the expected performance at 

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customer sites.

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Your responsibilities will include:

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Installation and Commissioning

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• Assemble, install and commission Motek Medical systems in accordance with 

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engineering drawings, technical specifications and quality standards.

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• Perform functional testing, system integration and commissioning activities.

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• Coordinate installation activities with customers and internal engineering teams.

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• Ensure that systems meet applicable safety, quality and performance requirements.

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Preventive Maintenance and Repairs

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• Perform preventive maintenance, inspections, servicing and repairs.

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• Troubleshoot mechanical, electromechanical and system-level issues.

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• Identify root causes of technical problems and implement corrective actions.

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• Support the reliability, safety and long-term performance of installed systems.

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Technical Support and Customer Service

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• Provide first-line technical support to customers across the North American 

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territory.

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• Collaborate with internal specialists and global service colleagues to resolve 

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complex technical issues.

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• Support authorized service partners where applicable.

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• Provide customer guidance and technical training during installations and service 

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visits.

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• Maintain a professional, solution-oriented approach to customer service.

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Documentation and Continuous Improvement

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• Prepare installation reports, maintenance records, service reports and technical 

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documentation.

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• Maintain accurate service histories for installed systems.

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• Share technical feedback with engineering and product management teams.

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• Contribute to improvements in service procedures, troubleshooting methods and 

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technical documentation.

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What are we looking for?

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We value practical engineering skills, sound troubleshooting ability and a willingness to 

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learn.

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Essential requirements

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• A degree, technical qualification or equivalent practical experience in Mechanical 

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Engineering, Mechatronics, Biomedical Engineering or a related technical discipline.

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• Typically three or more years of relevant experience in field service, equipment 

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installation, maintenance, mechanical engineering or technical troubleshooting.

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• Experience with complex mechanical or electromechanical systems in industries 

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such as industrial machinery, robotics, automation, manufacturing, aerospace, 

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laboratory equipment or medical technology.

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• Good understanding of mechanical assemblies and engineering principles, with 

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working knowledge of electrical components and computer-based systems.

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• Ability to read and interpret engineering drawings and technical documentation.

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• Strong analytical and problem-solving skills, with attention to quality and safety.

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• Ability to work independently at customer sites and collaboratively with an 

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international team.

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• Excellent written and spoken English.

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• A valid driver's licence and willingness to travel extensively.

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• US citizenship or existing valid US work authorisation that permits employment in 

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this position.

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Experience that would be an advantage

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• Installation, maintenance or repair of complex machinery and integrated technical 

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systems.

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• Familiarity with motors, sensors, actuators, robotics, control systems or motion 

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analysis equipment.

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• Experience working with hospitals, universities, research laboratories or other 

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technical institutions.

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• Knowledge of preventive maintenance, commissioning, equipment safety and 

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service documentation.

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Not every box checked? If you have relevant hands-on engineering experience, a strong 

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mechanical or mechatronics foundation and a willingness to learn new technologies, we 

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would still like to hear from you.

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Location and travel

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Location: Remote / Work from Home – United States

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Territory: North America

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Travel: Approximately 70% within North America

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Home-based activities: Approximately 30%

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This is a remote-based field-service position, not a low-travel office role. You will work from 

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your home office when not travelling and visit customer sites for installations, 

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commissioning, maintenance, repairs and technical support.

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Candidates should be comfortable with frequent travel and overnight stays as required by 

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customer projects. Travel arrangements and expectations will be discussed during the 

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recruitment process.

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What do we offer?

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• Advanced technology: Work with sophisticated rehabilitation and human movement 

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research systems used by leading institutions worldwide.

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• Technical development: Expand your knowledge across mechanical engineering, 

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mechatronics, robotics and system integration.

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• Meaningful work: Help hospitals, rehabilitation centers and research institutions 

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maintain technology that supports research and rehabilitation.

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• Independent responsibility: Take ownership of technical activities and 

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troubleshooting at customer sites.

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• International collaboration: Work with experienced service and engineering 

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colleagues across a global organization.

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• Professional growth: Develop your technical expertise and explore opportunities for 

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further specialization.

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• Competitive employment package: Salary and benefits based on relevant 

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experience, qualifications and role responsibilities.

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Further details about compensation, benefits and employment conditions will be 

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discussed during the recruitment process.

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Work authorization

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Applicants must be US citizens or already possess valid US work authorization that permits 

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employment in this position.

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Motek Medical is unable to provide visa sponsorship or support work-permit applications.

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A valid driver's license and the ability to travel throughout the assigned North American 

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territory are required.

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About Motek Medical

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Motek Medical combines engineering, robotics, virtual reality, motion analysis and 

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advanced software to develop innovative systems for research and rehabilitation.

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Our values are:

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Leading. Innovative. Reliable. Human. Integrity. Passionate.

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These principles guide how we develop our technology, support our customers and 

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collaborate as a team.

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Interested in joining us?

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If you enjoy hands-on engineering, solving technical challenges and working with advanced 

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equipment, we would love to hear from you.

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Apply through LinkedIn with your CV, highlighting your relevant technical experience and 

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interest in the position. A motivation letter is optional.

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Join Motek Medical and help bring innovative rehabilitation and research technology to 

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customers across North America.

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#MotekMedical #FieldServiceEngineer #MechanicalEngineering #Mechatronics #Robotics 

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#EngineeringJobs #RemoteJobs #TechnicalService