Retail Sales Associate

JOB REQUIREMENTS: 1400 Great Wolf Dr, Baraboo WI 53913, United States Job Title: Retail Sales Associate Employment Type: Compensation: Location: Work Environment: This hospitality-based role is fully on-site in a fast-paced, high-throughput entertainment, attractions, and retail environment supporting in-person guest and team interactions Schedule: This role requires scheduling flexibility, including evenings, weekends, holidays, and opening and closing shifts based on business needs. The Impact You'll Make: As a Retail Sales Associate at Great Wolf Lodge, you will deliver exceptional guest experiences and drive sales performance across resort retail outlets by engaging guests with product knowledge, maintaining visual merchandising, inventory, and cleanliness standards, processing transactions accurately, and collaborating with your team to uphold brand standards in a high-energy resort setting. Your expertise in retail sales, guest engagement, and operations directly contributes to guest satisfaction, team performance, and operational efficiency across your retail area. Great Wolf Values We Are One Pack - Support your team and create a welcoming environment We Improve Everyday - Stay curious and look for ways to make each shift better We Get It Done with Care - Take pride in your work and follow through Key Responsibilities: Enhance Guest Experience Greet and engage guests while maintaining professional presentation Provide product knowledge and support purchasing decisions with enthusiasm Respond promptly to guest inquiries and escalate issues to leadership Utilize upselling techniques during all guest transactions Safety Follow all safety guidelines, company procedures, and asset protection protocols Participate in required safety and emergency training Report any incidents or hazards to leadership Maintain organized, clean work areas that comply with health and safety standards Operations Execute daily retail tasks including stocking, POS transactions, merchandising, communication to leaders, opening/closing procedures with accuracy and maintain cleanliness to uphold brand standards Promote and sell products, services, and promotions to support sales goals and key performance metrics Perform additional tasks as assigned to support overall resort operations Basic Qualifications & Skills Must be at least 16 years of age or older Some High School education or equivalent Flexibility regarding scheduling based on business demands; including evenings, weekends, and Holidays Experience utilizing basic math skills with ability to add, subtract multiply and divide Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures Successful completion of a criminal background and drug screen. Desired Qualifications & Traits Previous experience demonstrating strong customer... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/BEE628582F06451A