Medical Assistant/Phlebotomist

Medical AssistantThe purpose of a Medical Assistant/Phlebotomist at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.Medical Assistants (MA)/Phlebotomist report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments.Responsibilities:Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviewsInventory supplies and stock exam roomsRespond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.)In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc.Import required documents into EMR via scanning or PDF upload.Participate in care team meetings to discuss patient care and clinic operationsProcess orders for durable medical equipmentRequest medical records from external providers as required by the providerAs required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center labOther duties as assignedWhat we're looking for Required Qualifications:State or national certification (as required by state), or graduation from an accredited medical assistant course1 year experience as a medical assistantCPR or BLS CertificationElectronic Medical Record experienceComputer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.Proficiency in non-English languages as required by the center's demographics.US work authorizationStrongly Preferred Qualifications:Minimum of three years in a Medical Assistant roleSuccessful mastery of the workflow in their previous MA positionAn appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' livesPreferred Qualifications:2 or more years of experience working with geriatric patientsPhlebotomy Technician CertificationOther Skills:Problem-solving skills, professional accountability, and a flexible, positive attitudeStrong communication skills and customer service orientationSomeone who embodies being "Oaky"What does being "Oaky" look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing relentlessly determinedWhy Oak Street Health?Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.Oak Street Health Benefits:Mission-focused career impacting change and measurably improving health outcomes for Medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.Anticipated Weekly Hours: 40Time Type: Full timePay Range: $18.50 - $31.72This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.