Director of Talent and Culture

Job Description

Job Description

Overview

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries.

This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center.

The Director of Talent and Culture will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Talent Support (TS) department, ensuring legal compliance and implementation of the organizations mission and talent strategy. Champion brand strategies and promote teamwork while motivating the staff in the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

1. Serve as a visible and enthusiastic advocate for the organization and its team members by promoting a positive, inclusive, and engaging workplace culture.
2. Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.
3. Assists executive management in the annual review, preparation and administration of the organization's wage and salary program.
4. Oversees exit interview process to determine reasons behind separations and identify trends.
5. Consults with legal counsel as appropriate on personnel matters.
6. Works directly with department managers to assist them in carrying out their responsibilities on personnel matters.
7. Partner with managers and department leaders to provide coaching, encouragement, and resources that support effective leadership and team performance.
8. Encourage managers to lead with accountability, empathy, and consistency while fostering a workplace where employees feel supported, motivated, and empowered to succeed.
9. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
10. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
11. Leads administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
12. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
13. Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
14. Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
15. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
16. Develops and implements departmental budget.
17. Facilitates professional development, training, and certification activities for HR staff.
18. Perform other duties as assigned.

QUALIFICATIONS

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

KNOWLEDGE

Must possess knowledge of and experience working with Commonwealth of Virginia laws and regulations.

Human Resources experience, including knowledge and practical experience in all aspects of Human Resources (benefits, compensation, employment, training, employee relations, and compliance).

SKILLS AND ABILITIES

Excellent communication, time management, leadership and employee development skills.

Must have strong leadership and managerial skills, and the ability to provide direction across all functional areas of the Human Resources team; demonstrated ability to anticipate the business needs of the organization and drive solutions; experience overseeing complex employee relations situations; proficiency in Microsoft Office; excellent interpersonal, organizational and oral and written communication skills.

SUPERVISION

Position functions autonomously. Position directly supervises 2 employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION/ EXPERIENCE

Minimum of a bachelor’s degree (or equivalent) in Human Resources, Industrial Psychology or related field and 10 years of experience in an exempt level HR management level role required. However, a combination of experience and/or education will be taken into consideration.

A Master's degree (or equivalent) and 15 years of hospitality experience preferred.

LICENSES/CERTIFICATIONS

PHR/SHRM-CP

SPHR / SHRM-SCP

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.

UNIFORM REQUIREMENT

Business attire required.

At this time, Keswick will not sponsor a new applicant for employment authorization for this position.