Cosmetics Counter Manager
LVMH Perfumes & Cosmetics
Company Description LVMH Perfumes & Cosmetics brings together a portfolio of renowned beauty brands known for their dynamism, heritage, and innovative spirit. The division balances major historic Houses such as Parfums Christian Dior, Parfums Givenchy, and Guerlain with younger, high-potential brands like Benefit Cosmetics, Fresh, and Make Up For Ever. Each brand cultivates a distinctive identity to stand out in a highly competitive global market and to build strong loyalty among beauty enthusiasts. Across the portfolio, teams are united by shared values of excellence, creativity, innovation, and expert brand stewardship, offering beauty professionals a dynamic environment to grow their careers. Role Description The Cosmetics Counter Manager is a full-time, on-site role based in Oklahoma City, OK. This role oversees daily counter operations, including driving sales, managing product displays, ensuring stock levels, and maintaining brand standards. The Cosmetics Counter Manager leads and motivates the counter team, provides coaching and training on product knowledge and service standards, and sets clear sales and service goals. The role includes delivering exceptional customer experiences through consultations, demonstrations, and personalized recommendations, while monitoring performance metrics and reporting results to management. The Cosmetics Counter Manager also collaborates with store leadership on events, promotions, and visual merchandising initiatives to maximize visibility and revenue. Qualifications Strong interpersonal skills and the ability to build positive relationships with customers, team members, and store partners. Effective communication skills, including clear verbal communication, active listening, and the ability to present product information confidently. Solid product knowledge in perfumes and cosmetics, including ingredients, application techniques, and current beauty trends. Proven customer service skills with a track record of delivering high-quality, personalized experiences and handling customer concerns professionally. Experience in training and coaching team members to improve sales performance, service standards, and product expertise. Previous retail or beauty industry experience, ideally in a supervisory or managerial role at a cosmetics or luxury brand counter. Strong organizational and time-management abilities, with capacity to handle multiple tasks, manage schedules, and meet sales targets. Basic proficiency with POS systems and sales reporting tools; comfortable using digital platforms for communication and training. Flexibility to work retail hours, including evenings, weekends, and holidays as required. #J-18808-Ljbffr LVMH Perfumes & Cosmetics
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