Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2019 and is a strong team of six focused on growth, development, and making an impact in our community. Before becoming a State Farm agent, I gained experience both in State Farm corporate and as a team member, giving me a well-rounded perspective on the business.

I studied Business Management and have been married for 13 years with two children. Outside of work, I enjoy staying active in sports and spending time at the lake. We’re highly involved in the community, hosting events like our annual November pie giveaway, participating in Giving Hearts Day, and supporting a wide range of youth sports programs.

For our team, we offer a 401(k), health benefits, strong career development opportunities, additional licensing support, travel bonuses, team trips, team-building events, guest speakers, and unique perks like a MasterClass subscription and team recognition programs.

Our office culture is positive, lighthearted, and goal-oriented. We’re looking for someone with strong work ethic, initiative, and integrity - someone who is driven, community-minded, and ready to grow without letting fear hold them back.

ROLE DESCRIPTION:
Amanda Nelson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.