Quality Manager

Your future role at a glance Location: St John's, FL Facility: Ascension St. Vincent's St. Johns Hospital Department: Total Quality Management Schedule: Days | Full-time | Monday - Friday | 8am - 5pm Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more How you’ll make an impact in this role Serve as the primary leader for all accreditation activities—orchestrating survey prep, on-site leadership, and post-survey action plans to ensure continuous organizational compliance. Develop and execute a comprehensive framework to meet external quality and safety standards, overseeing data management, outcomes reporting, and continuous process improvements. Aggregate and analyze key quality metrics to present actionable reports to leadership and conduct departmental audits that align with regulatory requirements. Lead cross-system communication to share regulatory updates, accreditation information, and quality outcomes, fostering a culture of shared best practices. Oversee departmental operations—including hiring, scheduling, payroll, and performance management—while cultivating high staff satisfaction and professional growth. What Minimum Requirements You’ll Need Licensure / Certification / Registration: Quality Professional preferred. Risk Management preferred. Education High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred. What Additional Preferences We're Seeking Bachelor of Science in Nursing (BSN) strongly preferred, bringing a solid clinical foundation to our quality and safety operations. Proven Quality & Leadership Expertise with 3+ years of progressive healthcare experience. Preferred background in nursing management, performance improvement, clinical quality, or regulatory readiness. Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. Employer participates in the Electronic Employment Verification Program. Please click here for more information. #J-18808-Ljbffr