Asst. Manager
El Pollo Loco
Position Title: Assistant Restaurant Manager Reports To: General Manager / Owner Employment Type: Full-Time / Part-Time Location: Paso Robles CA
Position Summary The Assistant Restaurant Manager supports the General Manager in running daily restaurant operations. This position helps manage team members, maintain food quality and customer service standards, control labor and inventory, ensure food safety compliance, and keep the restaurant clean, organized, and profitable. The Assistant Restaurant Manager is expected to lead by example, work hands-on with the team, and help create a positive experience for guests and employees.
Key Responsibilities Restaurant Operations
Position Summary The Assistant Restaurant Manager supports the General Manager in running daily restaurant operations. This position helps manage team members, maintain food quality and customer service standards, control labor and inventory, ensure food safety compliance, and keep the restaurant clean, organized, and profitable. The Assistant Restaurant Manager is expected to lead by example, work hands-on with the team, and help create a positive experience for guests and employees.
Key Responsibilities Restaurant Operations
- Assist with opening and closing the restaurant.
- Supervise daily shift operations and ensure smooth service.
- Monitor speed of service, food quality, order accuracy, and guest satisfaction.
- Ensure all company policies, procedures, and brand standards are followed.
- Help maintain a clean, safe, and organized restaurant.
- Handle guest complaints professionally and resolve issues quickly.
- Supervise cooks, cashiers, servers, and other team members during shifts.
- Train new employees on restaurant procedures, food safety, customer service, and job duties.
- Coach team members on performance, attendance, cleanliness, and professionalism.
- Assist with scheduling, shift coverage, and labor control.
- Communicate employee concerns or performance issues to the General Manager.
- Ensure all food is prepared, stored, and served according to health department standards.
- Monitor food temperatures, holding times, labeling, dating, and storage procedures.
- Make sure cleaning checklists and sanitation procedures are completed.
- Follow all safety procedures for equipment, chemicals, and workplace hazards.
- Report maintenance or equipment issues immediately.
- Follow proper cash handling and POS procedures.
- Count drawers, process refunds/voids correctly, and prepare deposits when assigned.
- Complete opening, closing, and shift reports accurately.
- Help monitor sales, labor, food cost, waste, and inventory.
- Assist with ordering, receiving, and storing food and supplies.
- Help complete inventory counts as assigned.
- Monitor product waste, portion control, and proper use of ingredients.
- Support efforts to control labor, food cost, and operating expenses.
- Previous restaurant experience required.
- Previous shift leader, supervisor, or assistant manager experience preferred.
- Strong leadership and communication skills.
- Ability to work in a fast-paced restaurant environment.
- Reliable, punctual, and professional.
- Ability to handle guest and employee issues calmly and respectfully.
- Basic math, POS, and cash handling skills.
- Must be available to work flexible schedules, including nights, weekends, and holidays.
- Food Handler Card required where applicable.
- ServSafe Manager Certification preferred or required where applicable.
- Ability to stand and walk for long periods of time.
- Ability to lift, carry, push, or pull up to 25-50 lbs as needed.
- Ability to bend, reach, stoop, and move quickly during shifts.
- Ability to work around hot equipment, cold storage, sharp tools, and cleaning chemicals.
- Bonus pay
Vacancy posted 5 days ago
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