Crisis Line Advocate - 3pm-11pm Weekday

Job Description

Job Description

General Description:  The Crisis Line Advocate provides crisis line services for victims of domestic violence, sexual assault and human trafficking, as well as conducting intakes with resident and non-resident clients and assisting with the provision of services to these clients.  This employee provides shelter coverage and assistance as needed within the general framework of Noah Project.   Regularly scheduled hours are

3pm-11pm, some flexibility may be required.  Includes on-call rotation and holiday rotation.

 

Classification:  Non-exempt

 

Essential Job Functions

A.        Receive crisis calls and provide immediate crisis intervention for all victims of domestic violence, dating violence, and sexual assault.

B.         Complete intake and exit interviews and complete all required documentation on resident and non-resident clients. 

C.         Assist residents in settling into the shelter, room and providing a tour.

D.        Assist clients’ immediate needs and refer them to appropriate resource, or utilize Noah resources.

E.         Control access to the facility by residents, non-residents and visitors, oversee the security system                  and follow all security procedures.

F.         Complete documentation, data/statistical entry, and any other required paperwork on a timely   basis to include maintaining client and administrative files.

G.        Ensure residents are following shelter guidelines and responsibilities.  Chores, quiet hours, etc.

H.        Attend staff meetings and trainings as scheduled.

I.          Additional duties may be assigned as necessary, including but not limited to; clerical duties, assisting with shelter program activities, conferences, fundraisers, and training. 

 

Screenable Job Requirements:

A.        Some college with a major course of study in social work or a related course of study preferred. 

B.         Willingness to perform tasks outside the job description.

C.         Has knowledge of first aid and CPR procedures or is willing to be trained on those skills.

D.        Possesses knowledge and proficiency in general office procedures.

E.         Is willing to work in stressful conditions while maintaining a positive attitude.

F.         Knowledge of the dynamics of domestic violence and sexual assault. 

G.        Maintain professional and ethical boundaries with all clients. 

H.        Works well with minimal supervision.

Company Description

Come join our Noah Project team! Our organization’s mission is “Empowering, advocating, and bringing hope to end domestic violence, human trafficking, and sexual assault.” If being a part of an organization that helps our most vulnerable populations escape violence is something that would bring you fulfillment, this might be the perfect position for you.

Company Description

Come join our Noah Project team! Our organization’s mission is “Empowering, advocating, and bringing hope to end domestic violence, human trafficking, and sexual assault.” If being a part of an organization that helps our most vulnerable populations escape violence is something that would bring you fulfillment, this might be the perfect position for you.