Ticket Sales Consultant Intern

LOVB Nebraska Volleyball Title: Ticket Sales Consultant (Part-Time Internship)

Location: Omaha, NE

Position Summary: LOVB Nebraska is seeking an energetic, motivated, and relationship-driven part-time Ticket Sales Consultant intern to support ticket sales, fan engagement, and customer service initiatives throughout the volleyball season. This internship offers hands-on experience in professional sports sales while working alongside the Ticket Sales, Marketing, and Partnerships teams. The ideal candidate is eager to build a career in sports, enjoys connecting with people, and is excited to learn the fundamentals of ticket sales, customer relationship management, and game day operations. This role provides valuable exposure to all aspects of a professional sports ticket sales department while contributing to revenue generation and creating memorable fan experiences.

Commitment: Approximately 15-25 hours per week (flexible around class schedules). Expected to work in the office during weekdays. Evening, weekend, and game day availability required. Must be available for all LOVB Nebraska home matches, select community events, and promotional appearances. Internship runs through the 2026-27 LOVB Nebraska season.

Key Responsibilities

Ticket Sales & Revenue Generation: Conduct outbound sales calls, emails, and follow-up communications to prospective customers. Assist in selling season ticket memberships, partial plans, group outings, premium seating, and single-game tickets. Generate new leads through networking, community outreach, referrals, and prospecting. Help support sales campaigns and special promotional initiatives. Meet established sales activity goals while developing professional sales skills.

Fan Service & Relationship Building: Deliver exceptional customer service to season ticket members, group leaders, and fans. Assist with servicing existing accounts through proactive communication. Respond to ticket inquiries and help resolve customer concerns promptly and professionally. Build relationships that encourage repeat attendance and long-term fan loyalty.

Group Sales & Community Engagement: Support outreach to local businesses, schools, youth volleyball clubs, and community organizations. Assist with planning and coordinating group experiences and fan engagement opportunities. Represent LOVB Nebraska at community events, networking opportunities, and grassroots marketing initiatives.

Game Day Responsibilities: Assist with ticket sales, customer service, and fan engagement during home matches. Help execute group experiences, hospitality events, and promotional activations. Support the ticket sales staff in identifying additional sales opportunities on game day. Represent LOVB Nebraska in a professional, enthusiastic, and fan-first manner.

Operations & Professional Development: Maintain accurate customer records and sales activity within CRM. Assist with sales reporting and departmental projects. Participate in weekly sales meetings, training sessions, and professional development opportunities. Collaborate with Marketing, Partnerships, and Operations to support organizational initiatives. Learn best practices in professional sports sales, customer service, and revenue generation.

Required Skills & Abilities

Strong communication and interpersonal skills. Positive attitude with a willingness to learn. Competitive, self-motivated, and goal-oriented. Comfortable speaking with customers over the phone and in person. Excellent organization and time management skills. Ability to work independently while contributing to a collaborative team environment. Passion for sports, entertainment, or customer service. Proficiency with Microsoft Office and willingness to learn CRM software.

Preferred Qualifications

Currently pursuing or recently completed a degree in Sports Management, Business, Marketing, Communications, or a related field. Previous customer service, retail, fundraising, sales, or leadership experience preferred. Participation in collegiate organizations, athletics, or volunteer activities is a plus. Prior experience working sporting events or live entertainment is beneficial but not required.

What You'll Gain

This internship is designed to prepare aspiring sports professionals for a full-time career in ticket sales and the sports industry. Interns will receive hands-on experience in: Professional ticket sales techniques Prospecting and lead generation CRM and sales pipeline management Relationship selling and account management Game day operations Fan engagement strategies Community outreach Networking with industry professionals Career mentorship from experienced sports business leaders Successful interns may be considered for future full-time opportunities with LOVB Nebraska or throughout the sports industry.

Reporting Structure

This position reports to the Director of Ticket Sales and works closely with members of the Ticket Sales, Marketing, Partnerships, and Operations teams.

Why Join LOVB Nebraska?

Join LOVB Nebraska during an exciting period of growth and gain invaluable experience with one of the fastest-growing professional sports leagues in the country. You'll work in a collaborative, energetic environment where you'll develop real-world sales skills, build meaningful relationships, and play an important role in growing professional volleyball in Nebraska. Whether you're looking to launch your career in sports or gain practical experience in sales and customer engagement, this internship offers an outstanding opportunity to learn from industry professionals while making a meaningful impact.

Additional Information

LOVB Nebraska is an equal opportunity employer committed to building a diverse and inclusive workplace. We encourage applicants from all backgrounds and experiences to apply.