Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Member Service Representative 2 - E-Branch

Mid American Credit Union

About Us

Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives.


Who Should Apply

Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem solving skills. Are you ready to be a part of a team that exceeds member expectations every day?


What You'll Do


At Mid American Credit Union, a Member Service Representative at the E-Branch delivers exceptional member service through electronic communication channels (Interactive Teller Machines, phone, email, chat, text, video. etc.) while successfully servicing and selling Mid-American Credit Union products and services. A successful MSR at the E-Branch will possess proven member service and sales skills; strong verbal and written communication; and above all else a strong desire to serve members and co-workers.

Member Relations

  • Performs member servicing by using several computerized systems for member verification.
  • Gathers relevant information to complete the transaction, validating information and perform video banking functions while ensuring they are in accordance with credit union processes and procedures while demonstrating a high degree of accuracy and attention to detail.
  • Maintains a positive, confident, friendly and professional attitude and appearance while being perceptive that actions, gestures and facial expressions are being transmitted by video
  • Maintain a positive attitude and engages members when they interact with them.
Operations
  • Follow all policies and procedures set by the credit union when assisting members.
  • Performs in-bound and outbound account servicing activities through multiple electronic channels.
  • Consistently develops subject matter expertise to ensure knowledge keeps pace with changes in products and services, policies, procedures, regulations, laws and best practices.
  • Adhere to department scheduling requirements to meet individual and department performance metrics.
What You Need to Get the Job Done
  • Education - High School Diploma or GED required
  • Experience - Six months to two years of similar or related experience. Knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel).
  • Customer service experience including the ability to effectively perform the skills necessary to deliver exceptional service, such as communication, empathy, patience and organization.


An Equal Opportunity Employer

Mid American Credit Union is an Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law.

Because our team members are trusted to handle sensitive information, we require all candidates who receive and accept employment offers to complete a background check before being hired.

This Company Participates in E-Verify

The Right to Work

Este Empleador Participa en E-Verify

El Derecho a Trabajar
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Member Service Representative 2 - E-Branch in Wichita, KS vacancy
  •  ...Job Title Member Service Representative at the E-Branch Job Description At Mid American Credit Union, a Member Service Representative at the E-Branch delivers exceptional member service through electronic communication channels (Interactive Teller Machines, phone... 
    Suggested
    Local area

    Mid American Credit Union

    Wichita, KS
    4 days ago
  •  ...organizations that exist to serve their members rather than to maximize...  ...choice for quality financial services, above and beyond all other...  ...Union a Member Service Representative, serves as an ambassador for...  ...before being hired. This Company Participates in E-Verify... 
    Suggested
    Local area
    Flexible hours

    Mid American Credit Union

    Wichita, KS
    13 hours ago
  •  ...Member Services Representative The Member Services Representative will be responsible for creating a positive member experience by providing a superior...  ...Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia,... 
    Suggested
    Local area
    Shift work

    Planet Fitness

    Wichita, KS
    2 days ago
  •  ...Description JOB TITLE: LC Team Member CLASSIFICATION: Non...  ...approach, a customer service mindset, and a...  ...orders 100% of the time 2. Deliver Food Quality...  ...of all issues (i.e. problems, unusual matters...  ...demands described here are representative of those that must be... 
    Suggested
    Summer work
    Work at office
    Shift work
    Weekend work
    Afternoon shift

    Little Caesars

    Wichita, KS
    23 days ago
  • $14.48 per hour

     ...opportunities! Kellermeyer Bergensons Services (KBS) has an immediate opportunity to join...  ...Janitorial Services Team as a Janitorial Crew Member . If you want a flexible schedule to earn...  ...services in North America, servicing over 2 billion square feet of space daily . We... 
    Suggested
    Hourly pay
    Local area
    Immediate start
    Flexible hours
    Shift work

    Kellermeyer Bergensons Services

    Wichita, KS
    4 days ago
  • $40k - $45k

     ...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with David Curry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful... 
    For contractors

    David Curry - State Farm Agent

    Wichita, KS
    3 days ago
  • $30k - $45k

     ...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Russ Herman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful... 

    Russ Herman - State Farm Agent

    Wichita, KS
    3 days ago
  •  ...Client Services Representative The Client Services Representative's primary role is to provide an excellent...  ...with client facing app login issues (i.e. FlightBag and FlightSafety App)....  ...preferred. Minimum Experience: One to two (1-2) years related experience in related... 

    Frasca International

    Wichita, KS
    13 hours ago
  •  ...offer a full range of banking services to help our members achieve financial well-...  ...time, on-site Member Service Representative role located in Wichita, KS...  ...providing exceptional in-branch experience to credit union...  ...or equivalent required ~2 years in retail or customer... 
    Full time
    Local area
    Monday to Friday
    Night shift

    Quantum Credit Union

    Wichita, KS
    10 days ago
  •  ...growing tech-enabled business services companies in the USA, with a...  ...and compassionate Call Center Representative to join our team. In this...  ...Candidates m ust pass a Level 2 fingerprint background check...  ...support and reward our team members. What You Can Expect from... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Shift work

    OneMCI

    Wichita, KS
    3 days ago
  •  ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search...  ...and Verification through our 1-2-3 Punch Certification Program at retail...  ...which require special safety precautions, e.g., working around moving parts or machines... 
    Start working today
    Local area

    U-Haul

    Wichita, KS
    2 days ago
  • $16 per hour

     ...Floating Customer Service Representative LoanMax Title Loans operates nearly 1,000 stores in more...  ...AM 6:00 PM. Rotating Saturdays: 9:00 AM 2:00 PM. Never work on Sundays. About...  ...term career opportunity. We value team members who represent our company with integrity... 
    Hourly pay
    Full time
    Temporary work
    Monday to Friday

    LoanMax Title Loans

    Mcconnell Air Force Base, KS
    1 day ago
  •  ...Customer Service Specialist Customer Service Specialists work closely...  ...job board partners Step 2 – Digital Interview Upon...  ...video interview is reviewed by a member of our Recruitment team and our...  ...a store, specialty wholesale branch, floorcovering facility or delivery... 
    Hourly pay
    Contract work
    Part time
    For contractors
    Work experience placement
    Local area
    Relocation package
    Afternoon shift

    Sherwin-Williams

    Wichita, KS
    1 day ago
  •  ...growing tech-enabled business services companies in the USA, with a...  ...compassionate Spanish Servicing Representative to join our team. In this...  ...m ust pass a Level 2 fingerprint background check...  ...support and reward our team members. What You Can Expect from... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Shift work

    OneMCI

    Wichita, KS
    1 day ago
  •  ...Billing Support Representative Job Category: Customer Service Requisition Number: BILLI003687...  ...month end close. The last 2 business days are blocked...  ...Freeway, Irving, TX 800 E Waterman Street, Wichita,...  ...data and communicate with branches in an effort to correct errors... 
    Full time
    Work at office
    Weekend work
    Afternoon shift

    Everon

    Wichita, KS
    12 days ago
  • $20 - $25 per hour

     ...teams at all Arbor Masters branches. We recognize that a...  ...communicating with other team members, performing various...  ...the situation requires (e.g. rescheduling customers...  ...– ideally you have 2+ years of experience in...  ...operations, or customer service.  Arboricultural experience... 
    Hourly pay
    Part time
    Seasonal work
    Work at office

    Arbor Masters

    Wichita, KS
    1 day ago
  •  ...Branch Office Administrator If you find yourself looking for a fulfilling career, the...  ...Delivering exceptional personalized service to ensure clients feel understood and informed...  ...sources, and internal client support team members. Account Management: Aptitude to learn... 
    Full time
    Temporary work
    Work at office
    Home office
    Flexible hours

    Edward Jones

    Kechi, KS
    3 days ago
  •  ...Branch Office Administrator If you find yourself looking for a fulfilling career, the...  ...Delivering exceptional personalized service to ensure clients feel understood and informed...  ...sources, and internal client support team members. Account Management: Aptitude to learn... 
    Full time
    Temporary work
    Work at office
    Home office
    Flexible hours

    Edward Jones

    Wichita, KS
    2 days ago
  •  ...decisions. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. Benefits Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and... 
    Hourly pay
    For contractors
    Work at office
    Flexible hours

    Crystal McEachern Insurance Agency, Inc.

    Wichita, KS
    1 day ago
  • $40k - $55k

     ...Customer Relations Representative - State Farm Agent Team Member As a Customer Relations Representative - State Farm Agent Team Member with Crystal McEachern...  ...insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal... 
    For contractors

    Crystal McEachern - State Farm Agent

    Wichita, KS
    2 days ago
  • $15 per hour

     ...the residents but for the team members as well. From day one you embrace...  ...located at 2121 N 143rd Street E, Wichita, KS 67230! We are...  ...providing exceptional customer service during every interaction. Be...  ..., Arkansas) and employs nearly 2,200 employees! Arrow Senior... 
    Hourly pay
    Daily paid
    Full time
    Part time
    Relief
    Shift work
    Weekend work

    Rushwood Senior Living

    Wichita, KS
    3 days ago
  • $16.2 - $21.51 per hour

     ...Job Title Rate of Pay and Job Description: This position is a Level 2 on the Transportation hourly rate schedule. Pay is determined by years of applicable, paid experience. $16.20-$21.51/hr. General Benefit Information - Positions (or a combination of two positions... 
    Hourly pay
    Full time
    Part time

    Derby Public Schools

    Derby, KS
    1 day ago
  •  ...of education and experience considered in lieu of degree. Length of Program: 6 months Total Number of Weeks: 24 weeks Week 1-2 Maximus Orientation & Recruitment Marketing Overview Understand Maximus mission, organizational structure, recruitment marketing goals... 
    Minimum wage
    Full time
    Contract work
    Temporary work
    Traineeship
    Work experience placement

    Maximus

    Wichita, KS
    4 days ago
  •  ...Customer Service Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call...  ...company policies and quality standards. Collaborate with team members to improve service delivery. Candidate Qualifications... 
    Full time
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    MCI

    Wichita, KS
    13 hours ago
  • $12.5 per hour

     ...Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer...  ...Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia,... 
    Hourly pay
    Full time
    Local area
    Shift work
    Day shift
    Weekday work

    Planet Fitness

    Wichita, KS
    8 days ago
  • $500 - $2,000 per week

     ...Gutter Installation Sale Representative Who Are We? The...  ...just do Gutters is a full-service rain gutter and gutter...  ...leaders as necessary (i.e. job colors, job scopes...  ...Compensation: $500.00 - $2,000.00 per week...  ...fully invest in our team members, believing that creating... 

    Brothers That Just Do Gutters

    Wichita, KS
    3 days ago
  •  ...fastest-growing tech-enabled business services companies in the USA, with a strong call...  ...We're looking for Customer Service Representatives to deliver exceptional support to our...  ...quality standards. Collaborate with team members to improve service delivery.... 
    Full time
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    MCI Careers

    Mcconnell Air Force Base, KS
    13 hours ago
  • $15.5 per hour

     ...Req ID: 56611 NTT DATA Services strives to hire exceptional, innovative and passionate individuals...  ...policies where you handled calls from members inquiring about payments, policy...  ...device (such as cell phone or tablet) for the 2-Factor Authentication process * All new hires... 
    Permanent employment
    Temporary work
    Work at office
    Immediate start
    Remote work
    Work from home
    Relocation
    Monday to Friday
    Flexible hours
    Day shift

    NTT Data Americas, Inc.

    Wichita, KS
    2 days ago
  •  ...Branch Office Administrator This job posting is anticipated to remain open for 30 days...  ...the volume of applicants. Join a financial services firm where your contributions are valued....  ..., and internal client support team members. Account Management: Aptitude to learn... 
    Part time
    Work at office
    Home office
    Flexible hours

    Edward Jones

    Derby, KS
    11 days ago
  •  ...courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers...  ...service best practices with all team members to deliver a distinctive and delightful...  ...experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)... 
    Hourly pay
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Wichita, KS
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Member Service Representative 2 - E-Branch. Be the first to apply!