Technical Product Support Specialist

Virtual Vocations Inc

To support the Material Handling Cleaning and Security product team, the part-time hourly Technical Product Support Specialist will assist customers by selecting the right products, providing post-sales support, and addressing troubleshooting inquiries via telephone. Key responsibilities Communicate with external and internal customers to provide technical product support and solutions Utilize multiple computer programs simultaneously to document conversations and assist customers effectively Capture customer feedback and relay it to product teams to improve product offerings Required qualifications 7+ years of relevant job experience in application, installation, maintenance, and troubleshooting of material handling, cleaning, and security products Experience with Industrial Controls and Automation Proficiency in using computers and navigating multiple applications concurrently

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Vacancy posted 1 day ago

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