Client Relations Specialist
ABC Imaging
Now Hiring: Client Relations Manager at ABC Imaging!
Be the friendly, get-it-done heartbeat of our team. If you love delivering great service, keeping operations smooth, and squeezing value from tech and people, this is your role.
What you'll do:
- Deliver top-quality client work on time.
- Own admin for technical and billing targets (meter reads, time reporting, equipment maintenance).
- Orchestrate shop operations: staffing, scheduling, budgets.
- Keep equipment in good shape and spot productivity upgrades.
- Ensure accurate billing and resolve issues.
- Track and escalate helpdesk tickets daily.
- Support Major Account Managers with client outreach, site visits, and events.
- Maintain up-to-date Client Relations Manuals and report to the District Manager.
- Manage inventory and supplies.
What you'll bring:
- High school diploma; bachelor's preferred.
- 2+ years in print or related roles a plus.
- Knowledge of print equipment and materials.
- Leadership, strong customer service, and clear communication.
- Excellent organizational and multitasking skills.
- Problem-solving for software/hardware issues.
Why you'll love it!
- Collaborative culture with growth opportunities.
- Flexible schedule and supportive team.
- Real impact on processes and products.
- Competitive compensation and benefits.
- Health/dental/vision, PTO
Vacancy posted 6 days ago
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