Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team MemberAs a Customer Service Representative - State Farm Agent Team Member with Dwight Lewis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.Compensation: $18.00 - $22.00 per hourResponsibilitiesAnswer customer inquiries and provide policy information.Assist clients with policy changes and updates.Process insurance claims and follow up with clients.Maintain accurate records of customer interactions.QualificationsStrong communication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.Bilingual Spanish preferredAbout Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.Our office is located in 62 Kelly Rd McDonough, GA 30253.Our office is open 8-6 M-F.We currently have 5 team members at our agency.We have 30 years of combined insurance experience in our office.Our agency has received awards including: Chairman's Circle and Ambassador TravelAdditional languages spoken: SpanishIf you want a career, not a job, then we encourage you to apply.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.