Customer Logistics Manager

Job Overview The Customer Logistics Manager will oversee the day‑to‑day operations within an assigned function and is responsible for all aspects of operations and account management in our Dedicated Transportation Solutions business vertical. Essential Functions Customer service satisfaction and expectation management Staffing performance management and development of exempt and non‑exempt employees Manage day‑to‑day planning and scheduling Health and safety management State/Local/Federal regulations compliance Perform other duties as assigned Skills and Abilities Ability to work within international functional teams High level analytical ability for unusual and difficult problems Demonstrated technical and professional skills in a job‑related area Off‑shift support during critical customer network disruption or crisis Decisive, timely decision making Strong oral and written communication skills Ability to create and maintain professional relationships at all levels of the organization Ability to work independently and as part of a team Flexibility and self‑drive to excel in a fast‑paced environment Capability to multi‑task, remain highly organized, and manage time effectively Detail orientation with excellent follow‑up practices Qualifications High school diploma or GED required Bachelor's degree in Business, Logistics, Supply Chain preferred Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry‑related field required One (1) year or more direct supervisory/leadership experience required Proficiency in MS Office (Word, Excel, PowerPoint, Access) required Advanced logistics industry knowledge required Advanced knowledge of customer/company local and federal regulations required Intermediate fundamental knowledge of supply chain management components required Advanced strong knowledge of manufacturing and production required Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #J-18808-Ljbffr