Catering Sales Assistant (Parks)

Banquet And Event Sales Assistant

$22.50 - $28.13

Job Summary

Under general direction, assists in the preparation of banquet and event sales.

Essential Job Functions

• Negotiate and sell all aspects of events, meeting functions, receptions, weddings, rental and food and beverage (including alcoholic beverage sales), and the related goods and services associated with each held through the banquet operations.
• Assist with clearly communicate pricing, scheduling, menu design, room rental and set-up options and other detailed information to potential customers and staff in a manner that clearly outlines expectations that will maximizes sales, satisfaction and net revenue.
• Maximize total banquet and catering revenues (to include alcohol, food and beverage, facility and equipment rental) by networking, solicitations, attending bridal shows, grass roots sales and attaining or exceeding the annual budget revenue goals and booking goals.

Other Job Functions

• Provide superior customer service in the support and execution of various event types to include but not limited to, meeting functions, weddings, receptions, torments, outings, training seminars and social gatherings all held through the banquet and food and beverage operations.
• Receive and account for money related to total payment and I or deposits for event and meeting functions held through the banquet operation.
• Maintain and improve standards of service and deliver excellence in customer service and satisfaction to include event follow-up protocol, resulting in excellent reviews and return bookings where applicable.

Minimum Qualifications

Knowledge, Skills and Abilities Required:

• Knowledge of the principles and practices of sales techniques related to banquets, events and food and beverage.
• Knowledge of basic accounting, revenue tracking procedures, and budget making principles and procedures. Knowledge of basic marketing, networking and promotional strategies for event sales.
• Knowledge of basic food and beverage operations to include the sales and service of alcoholic beverages for banquet style service.
• Skill in analyzing and evaluating policies, procedures, services and facilities in order to develop recommendations for improvement.
• Skill in oral and written communication.
• Skill in determining and preparing sales quotes that will maximize revenue opportunities.
• Skill in planning, organizing, monitoring, and evaluating all aspects of booked banquet operations.
• Skill in establishing and maintaining effective communications with the public and staff on a daily basis.
• Skill in planning and organizing ones work to meet deadlines, respond timely to customer requests and preparation and execution of proposals.
• Skill in managing multiple tasks.
• Ability to maintain complex scheduling of events and resources necessary to support.
• Ability to follow up with hosted events to ensure maximum retention and improvement opportunities.
• Ability to perform janitorial duties.
• Ability to perform a variety of physical skills including but not limited to standing, stooping, carrying, cleaning, holding, lifting and seeing.
• Ability to operate a variety of equipment including but not limited personal computer, telephone, and copy machine.
• Ability to operate a motorized vehicle.
• Ability to lift or exert forces equivalent to lifting up to 50 pounds. Ability to work in both indoor and outdoor environments.

Qualifying Education and Experience:

• Some college in Business Management, Hospitality or related field is preferred, but not required.
• An understanding of special operations and event sales, or the ability to learn.
• TABC seller certification and Food Handler's certification or the ability to obtain within two weeks of hire.

Pre-Employment Screening:

• Criminal Background Check
• Drug & Alcohol Testing
• Motor Vehicle Review (MVR)
• Physical and Human Performance Evaluation (HPE)

City of Arlington is an Equal Opportunity Employer.