Sr. Site Reliability Engineer - AWS Geospatial Technology

Overview Join us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. You’ll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design, deploy, and operate next‑generation real‑time and big data GIS software‑as‑a‑service (SaaS) capabilities for thousands of cloud users worldwide. Responsibilities Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes Design and implement the deployment and upgrade containerized micro‑service components that, when combined, power Esri’s SaaS offerings Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments Participate in technical spike efforts, bringing new innovative ideas to future versions of our software Troubleshoot the system incidents and provide root cause analysis reports Provide rotational on‑call technical support Requirements 5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS) Proficient in using Terraform for automating infrastructure provisioning and management Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform) High level of understanding and experience with cloud computing platforms (AWS) Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis Working knowledge of a source control and issue management system, preferably GitHub Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda Bachelor’s degree in computer science, computer engineering, GIS, or information systems Recommended Qualifications 5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24x7 high‑availability production environments Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large‑scale systems Ability to work with continuous integration and delivery best practices Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities Knowledge of Esri ArcGIS or other web mapping technologies Master’s degree in computer science, computer engineering, GIS, or information systems Total Rewards Esri’s competitive total rewards strategy includes industry‑leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit‑sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $82,160—$138,320 USD The Company At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply! Equal Opportunity Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email View email address on click.appcast.io and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address. Privacy Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance. #J-18808-Ljbffr Dormont Manufacturing Co