Sales Consultant

About the RoleBased at our headquarters in Abingdon, Oxfordshire, you will join our inbound sales team where we focus on inspiring and delighting our customers. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.Your ResponsibilitiesYou will guide customers through detailed consultations to support their appliance selection and purchaseThrough understanding customer needs, you recommend suitable products and solutions that support long-term useBy identifying opportunities, you promote upgraded products and accessories to enhance the customer experienceWith a strong focus on service, you deliver a high-quality and engaging customer experience across every interactionAs part of the sales team, you contribute to achieving individual and team sales targets through proactive engagementAcross multiple channels including telephone and email, you communicate confidently and respond to customer queries and quotations professionallyWhat we are looking forProven experience in a customer-facing sales role with the ability to build rapport and trustStrong communication skills with confidence engaging customers across telephone and written channelsAbility to manage multiple tasks effectively while maintaining attention to detailGood IT skills with the ability to learn and adapt to new systems and processesA team-focused approach with a strong sense of accountability for achieving resultsWorking HoursWe have an opportunity for a full-time position, working a minimum of 37.5 hours per week across 5 daysAdditionally we have a part-time position available working 26 hours per week with flexibility on the number of daysSaturday working on a rota basis (typically 1 in 3) with a day off in lieuFlexibility required to meet business needsWorking hours typically between 08:00–18:00 Monday to Friday and 09:00–16:00 SaturdayBenefitsSalary of up to £26,091 for full-time hours, plus a competitive benefits packageQuarterly and annual bonus schemeDiscounts on Miele products for you, your family and friendsDiscounted gym membership and subsidised onsite caféHealth cash plan and free eye testsAdditional benefits including financial advice and recognition schemesAdditional InformationOur positions are permanent roles based in Abingdon. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed #J-18808-Ljbffr Miele