Patient Support Specialist

Job Description

Job Description

We are seeking a reliable Call Center Contact Associate to support a high-volume non-surgical specialty care environment (Dermatology and Urology). This role focuses on high-efficiency call handling, patient scheduling, and referral workflows. Prior Epic software experience is mandatory for this position. Immediate start dates are available following candidate clearance.

salary: $22 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Handle 80 to 100 inbound and outbound calls per day in a fast-paced environment

• Manage patient scheduling and referral processing using Epic software

• Work collaboratively with team managers to ensure seamless operational support

Qualifications

• Hands-on experience using Epic software is required

• Previous experience in a medical call center or healthcare scheduling setting

• Excellent time management skills with a focus on high phone availability

• Ability to start immediately upon background clearance

Benefits

• On-site parking pass provided upon hire

• Paid training period

• Opportunity for contract extension based on performance and operational needs

Skills

• epic
• Customer Service
• Patient Support

Qualifications
• Years of experience: 2 years
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on ziprecruiter.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.